The Membership Officer is responsible for developing the local party’s engagement levels, and welcomes new members when they join. A report is delivered by the officer at each monthly meeting. They also maintain the list of local members, volunteers and supporters, and respond to any questions about membership that the local party may receive.

Out-Out is developing to become a network of social groups across the UK (CURRENTLY ESTABLISHED RUGBY, ENGLAND) for members of the LGBT+ community & welcoming our allies.Out-Out are the only LGBT+ social group and have almost 60 members with diverse identities and backgrounds spanning across the whole LGBTQIA+ spectrum. Out-Out host up to three established socials a week including Warwickshire's first LGBT+ book club in partnership with Rugby Library, organised day trips and visits and have built a thriving online community where members chat, encourage and support each other on a daily basis.Out-Out's position and status as the only LGBT+ social group in Rugby is used to ensure the queer community is represented and included in wider community matters and interests including providing speeches at political rallies, representation at national interest events, represention within the Rugby Independent Advisory Group in order to raise community policing issues and opportunities to the police and engagement with Warwickshire Pub Watch in efforts to make our towns public houses safer, more inclusive spaces for queer people.

Taking a hands-on approach to shaping and delivering the communications strategy that best supports the needs and goals of the businessOwning and executing the communications calendar and content to ensure seamless rhythm and cadence of communications for colleaguesImplementing and optimising communications channels and tools to maximise engagement and ensure timely delivery of meaningful key messages across all teamsCollaborating with Senior Leadership to provide communication expertise, counsel and support to a dispersed, cross-functional set of leaders and a wide range of internal stakeholdersPartnering with Learning & Development, Senior Leaders and other stakeholders to support the overall people agenda and propositionMeasure and report on impact and effectiveness of all communications activity to help drive deeper engagement, impact and efficienciesManaging and developing relevant supporting team members, focusing on creativity, storytelling, new media, communications planningConduct research and advise the wider team on emerging diversity and inclusion trends.Analysinging ED&I data and producing presentations on the information collected.Establishing an ED&I committee consisting of self-nominated team members and preparing and managing minutes and action plans collected from all committee meetings.Support on any projects and EDI-related workshopsReviewing and advising upon ED&I policies and documents (e.g. reports, learning outputs, communication pieces, etc).Sourcing, designing, delivering and reviewing training on ED&I matters to be provided for all team members.

Working jointly with the Apprenticeships Principal to support the overall creation, delivery and evaluation of Parkdean's apprenticeship strategy across a wide range of organisational, team and individual needs.Leading the planning, development, monitoring and promotion of Parkdean Resort's apprenticeship programmes, whilst ensuring provider status is maintained and effective, and inspiring innovative thinking alongside digital design to drive outstanding structured learning.As Apprenticeships Deputy Principal I co-ordinate the wider team to ensure a consistent approach in regards to communication, action planning, reporting, measurement/ROI and personal development whilst personally assessing, training and delivering learning required for apprenticeships across the organisation.Personal passions of mine are to continuously celebrate success and achievements with the team and learners to ensure a high level of consistent engagement and leveraging the potential of apprenticeships to improve diversity and inclusion awareness - vital for the success of Parkdean's leaders of the future.

Initially working alongside the Talent Development Manager I supported the coordination of business programmes of learning whilst remotely supporting hotel operational teams' learning needs and administering all things learning & development on a day-to-day basis.The role quickly grew substantially and my L&D responsibilities became more holistic and included end-to-end development from training needs analysis to planning and coordination to ultimate delivery of workshops. for 3000 employees, from a department of just 2 colleagues! Workshop content could be as varied as breakfast service skills masterclasses to HR disciplinary and grievance procedures with mock tribunals. I would also create and publish content to raise awareness and celebrate Kew Green Hotel's Learning & development functions both internally and externally across social media. Alongside training which addressed day-to-day operational need such as the fantastic "Service Secrets - Phase 4" initiative which saw all hotels receive daily training tips, 365 days a year I was responsible for the creation of longer term developmental training (our Hotel Leadership "Progression Puzzle" was launched to great acclaim in 2019) and apprenticeships. A highlight of my time at Kew Green was the recruitment, professional and personal support of a cohort of 40 apprentices placed on a Commis Chef Level 2 standard which commenced in October 2018. This programme saw 80% retention rate over 12 months and the success of the scheme (alongside other great achievements) contributed to the talent team being awarded:InterContinental Hotels Group Hotel Stars Award for "2019 Best People Development - Europe"Springboard's "Best Young People Attraction and Development Award - 2019"and the "Caterer.com People Awards – In-House Team of the Year 2019"My final project at KGH saw the launch of an eLearning system across the business including creation of company-specific eLearning modules.

At Fawsley Hall Hotel I was a trained Duty Manager, First Aider, and Sales and Event Coordinator.Whilst in these various roles I predominantly was given responsibility for weddings due to my previous experience in this areaI am able to build up fantastic rapport with couples throughout their wedding planning journey, being their main contact at the hotel for any questions or queries they may have over an extended period of time.Whilst my role was 80% wedding focused I was also involved in private dining, corporate conference and special event planning.Success in this role led to Fawsley being nominated as a finalist in the prestigious 2018 Guides for Brides awards as a top six “Stately Home and Manor” wedding venue in the UK and led to further responsibility in the talent-development of peers and colleagues within the business in and L&D capacity.Day-to-day tasks within this role also included - Managing all reservations and positing event charges within the Opera SystemCompleting pre-arrival calls with a focus on upselling extras to customersCompleting daily sheets, detailing that day’s events, to all heads of departments and attending daily review meetingsCompleting internal revenue reporting sheets using Microsoft Excel Diary ManagementMaintenance of customer and supplier relationships both pre and post event

During my time at this establishment I became the Wedding and Special Event Coordinator since joining as an Assistant in 2014.Working adventitiously within a budget was a key responsibility for all planned special events and I was always looking for new ways to keep costs as low as possible and communicating with all departments throughout the hotel was an important part of my role.As a part of my role my duties would include –Identifying wedding clientsFacilitating venue viewings with the aim to carry out the booking processLiaising directly with clients to plan, arrange and process areas of the weddingBeing the main point of contact for my clients and guestsWhilst in this role I established prospective client “wedding flaunt” open days where guests could view the venue and also meet with our preferred local suppliers - with whom I built up great relationships. As part of this re-invigoration I also took the lead on a brand new wedding brochure project.

My role as dot com development assistant was both a fantastic challenge and a rewarding one. The key element of my role is to manage and prioritise the process and backlog of online enhancements suggested by key business stakeholders. This has included adding new functionality to the George.Com site, built using demandware, such as product zoom, hover over alternative images and modifying page layouts etc – all of which I have improved or implemented since joining the company. New functionality on the George site is measured to ensure profitable sales growth and conversion through a variety of metrics.I also lead bi-monthly innovation sessions where I suggest, collate and encourage stakeholder ideas for website enhancements influencing management across the business. These suggestions are then enriched and taken to a business change session where, after sourcing all the relevant information, I take questions from the change team based in Asda House, Leeds and ensure that the enhancements are given endorsement to be sent to the coding team based in Bulgaria.These enhancements are monitored via daily calls with 3 members of the coding team to ensure the enhancements are progressing as the business would expect. Following the enhancements going live I report metrics to the business at 4 week and 3 month intervals.I also liaise regularly with agencies responsible for creative content and multi-variant page layout and functionality testing. During my time in the position I have also been responsible for colleague department training including rolling-out process for raising support requests which led me to be voted colleague of the quarter after only 3 months with the department.

I was thrilled to be offered the role of community life champion and have enjoyed every moment of my time within the role. Being directly responsible for a store KRA (KPI) I have ensured that my contributions to the reputation and performance of the store have never been less than 100% enabling Asda Leamington to finish 2012 with green KRAs in all areas. Community is also currently at 100% over all accredited points for 2013. As Community Life Champion I am solely responsible for: assessing requests for financial and physical assistance from local good causes – replying in writing to all such requests, liaising with local media to promote the work I undertake and raise awareness for local charities, foyer diary management; ensuring that local charities are assigned space and time to undertake collections and events in the store foyer area, being aware of local community events and attempting to involve Asda in them where appropriate and ensuring that all monies from sponsored and collection events are properly accounted for using the community life bank accounts and following cash-office procedure. I also deal with store complaints letters and am an active member of colleague voice. It is the responsibility I have been given within the role and the opportunities it has given me that have enabled me to secure a place at this year’s Wal-Mart Shareholder Conference in Bentonville, USA. My weekly duties can differ wildly with anything from preparing and serving lunches at dementia care homes, addressing a class of 30 school children and speaking with them on the importance of eating fresh fruit and vegetables to organising the climbing of Ben Nevis for a local hospice. Seeing a project through to completion gives me a huge sense of personal satisfaction. I have also had the opportunity to work closely with the management team and provide them with information on our community involvement and in-store activities on a weekly basis – often in large groups.

My duties within this position included, but were not limited to, cash management, management of a team of 5 staff, rota planning, staff training, stock ordering, deliveries and rotation, trading account reviews, cost managing, key holding duties, recruitment, on street tasting/demonstrating and promotions, till and safe management, health and safety /hygiene implementation, gift creations and icing, some cleaning duties, merchandising, local advertising, pricing of local manager discounts, external sales, local store marketing and providing/training fantastic customer service.

Role consisted of offering the same high level of customer service and administration skills acquired throughout my career whilst also involving the running of the business unit in the absence of the store manager (at least 3 days per week), banking, dealing with customer queries and complaints, managing a team of 4 people including rota setting, key holding, banking, stock orders, deliveries and collections, manager reports and driving sales and appointments.