Service Desk Manager
Current
Apr 2023 - Present
AeroLeads people directory · profile
Simon Duffield Email & Phone Number
Service Desk Manager
at
Enable Technology
1 work email found
@hp.com
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Desk Manager
Location
Marsworth, England, United Kingdom
Company size
Who is Simon Duffield? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Simon Duffield is listed as Service Desk Manager at Enable Technology, a company with 7 employees, based in Marsworth, England, United Kingdom. AeroLeads shows a work email signal at hp.com and a matched LinkedIn profile for Simon Duffield.
Simon Duffield previously worked as Service Desk Team Leader at Graphnet Health and Application Support Manager at Honda Finance Europe Plc.
Company email context
Email format at Enable Technology
This section adds company-level context without repeating Simon Duffield's masked contact details.
{first}.{last}@hp.com
86% confidence
AeroLeads found 1 current-domain work email signal for Simon Duffield. Compare company email patterns before reaching out.
Profile bio
About Simon Duffield
Customer Support Manager for leading software company with more than 5 years’ experience managing engineers in a globally distributed environment supporting enterprise level, mission-critical applications.I have over 20+ years’ experience working with leading IT companies (Tower Technology, Tower Software, Hewlett Packard, Hewlett Packard Enterprise & Micro Focus) with a proven track record with high-volume caseloads including successfully meeting SLAs, solving problems, and ensuring quality communication/customer services.
Listed skills include Enterprise Software, Pre Sales, Professional Services, Solution Architecture, and 7 others.
Current workplace
Simon Duffield's current company
Company context helps verify the profile and gives searchers a useful next step.
Enable Technology
13 roles · 40 years
Simon Duffield work experience
A career timeline built from the work history available for this profile.
Service Desk Team Leader
Current
Jan 2022 - Present
Application Support Manager
Apr 2021 - Jan 2022
Census Team Leader
Feb 2021 - Apr 2021
Systems & Application Support Manager
I contracted as a Systems & Applications Support Manager for Asset Information Systems within Network Rail for 1 year. I was responsible for 6 Systems & Applications Support Advisors. Daily tasks performed but not limited to:- 1:1 reviews, Queue Reviews, grievance process, staff coaching & queue review
Mar 2019 - Mar 2020
Systems & Application Support Manager
Mar 2019 - Mar 2020
Service Desk Manager Uki&Nordics
Dec 2018 - Mar 2019
Manager, Customer Support
I managed 14 resources of a globally (EMEA/APJ) distributed support engineering team supporting Data Protection Enterprise software. Implemented support strategy including setting goals to achieve success. Collaborate and maintain strong relationships with Account Managers, R&D, Engineering, Sales, Professional Services, and Product Management on.
Jul 2017 - Jul 2018
Global Support Product Manager
The Global Support Product Manager (GSPM) is an individual contributor role that is responsible for support delivery readiness for all HPE Software & Solutions Products through the complete Product Lifecycle. Driving Product Life Cycle activities and creating Value for HPE Software Support and communicating their contributions to the communities.
Jun 2008 - Jun 2017
Customer Services Manager
I Managed the HP Trim Help Desk Support team for 4 years (7 Staff) supporting over 100 client sites (representing over 100,000 users) - many being blue-chip Companies.I was responsible for Help Desk performance and its ability to maintain SLA’s. I acted as the main conduit between EMEA and Development on technical issues.
2004 - 2008
~4 yrs
Professional Services Manager
I managed the technical department for Imagefast consisting of Development, Implementation and support teams. I also the project managed a large document management solutionsm I was responsible for all technical responses to ITT, PQQ and RFQ’s. Account managed all existing client to ensure their needs are being met with regards to the services that.
2003 - 2004
~1 yr
Pre-Sales
Tower Technology
1994 - 2002
~8 yrs
Support
1986 - 1993
~7 yrs
Team & coworkers
Colleagues at Enable Technology
Other employees you can reach at enabletechnology.co.uk. View company contacts for 7 employees →
HG
Harry Gleed
Colleague at Enable TechnologyLondon, England, United Kingdom, United Kingdom
View →
BB
Ben Boon
Colleague at Enable TechnologyWelwyn Garden City, England, United Kingdom, United Kingdom
View →
AM
Alex M.
Colleague at Enable TechnologyGreater London, England, United Kingdom, United Kingdom
View →
AA
Ali Ahmed
Colleague at Enable TechnologyLuton, England, United Kingdom, United Kingdom
View →
BE
Brandon Elliott
Colleague at Enable TechnologyUnited Kingdom, United Kingdom
View →
SA
Stefan Alexandru Fileru
Colleague at Enable TechnologyIaşi, Romania, Romania
View →
JS
Jacqueline Stephens
Colleague at Enable TechnologyBorehamwood, England, United Kingdom, United Kingdom
View →
PS
Phoebe Smith
Colleague at Enable TechnologyBarnet, England, United Kingdom, United Kingdom
View →
Harry Gleed
Colleague at Enable TechnologyLondon, England, United Kingdom, United Kingdom
View →
BB
Ben Boon
Colleague at Enable TechnologyWelwyn Garden City, England, United Kingdom, United Kingdom
View →
AM
Alex M.
Colleague at Enable TechnologyGreater London, England, United Kingdom, United Kingdom
View →
AA
Ali Ahmed
Colleague at Enable TechnologyLuton, England, United Kingdom, United Kingdom
View →
BE
Brandon Elliott
Colleague at Enable TechnologyUnited Kingdom, United Kingdom
View →
SA
Stefan Alexandru Fileru
Colleague at Enable TechnologyIaşi, Romania, Romania
View →
JS
Jacqueline Stephens
Colleague at Enable TechnologyBorehamwood, England, United Kingdom, United Kingdom
View →
PS
Phoebe Smith
Colleague at Enable TechnologyBarnet, England, United Kingdom, United Kingdom
View →
FAQ
Frequently asked questions about Simon Duffield
Quick answers generated from the profile data available on this page.
What company does Simon Duffield work for?
Simon Duffield works for Enable Technology.
What is Simon Duffield's role at Enable Technology?
Simon Duffield is listed as Service Desk Manager at Enable Technology.
What is Simon Duffield's email address?
AeroLeads has found 1 work email signal at @hp.com for Simon Duffield at Enable Technology.
Where is Simon Duffield based?
Simon Duffield is based in Marsworth, England, United Kingdom while working with Enable Technology.
What companies has Simon Duffield worked for?
Simon Duffield has worked for Enable Technology, Graphnet Health, Honda Finance Europe Plc, Office Of National Statistics, and Network Rail.
Who are Simon Duffield's colleagues at Enable Technology?
Simon Duffield's colleagues at Enable Technology include Harry Gleed, Ben Boon, Alex M., Ali Ahmed, and Brandon Elliott.
How can I contact Simon Duffield?
You can use AeroLeads to view verified contact signals for Simon Duffield at Enable Technology, including work email, phone, and LinkedIn data when available.
What skills is Simon Duffield known for?
Simon Duffield is listed with skills including Enterprise Software, Pre Sales, Professional Services, Solution Architecture, Team Leadership, Unix, Conflict Resolution, and Negotiation.
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