Simon G. Email & Phone Number

I am an IT Service Management professional operating at Director level with over 30 years experience in delivering world class IT Service Delivery, Service Management & Support including delivering positive change and leading and building high performing IT Customer Service teams. I have experience leading teams in Magic Circle law firms, Media, Energy, Financial and Construction sectors both in the UK and globally. Working at senior leadership level I always maintain excellent relationships with stakeholders at all levels and being a very people orientated person ensure all members of my team are successful in their own careers.I am a great believer in ensuring the end user is always at the heart of everything I do. ITIL V3 Expert & ITIL V4 Managing Professional certifiedSpecialties: change management, customer service, delivery, itil, legal, lotus notes, management, meeting facilitation, microsoft excel, microsoft office, microsoft office user specialist, microsoft powerpoint, microsoft word, migration, operating systems, pc, prince 2, prince 2 practitioner, process engineering, profit, progress, project management, radio, recruiting, reports, sat, secretarial, servers, sla, statistics, strategic,