Simon Hinks Email & Phone Number

Nottingham, United Kingdom

• Transact replacement project & Salesforce based mortgage application client.
• Successful delivery of the Transact replacement tool, DV360 & CaseCentre by GDS based on Mongo database.
• Creation of a Vi based process to check the migration of 90000 lines of data each containing 2400 data items.
• Creation of test scripts for integration and regression testing.
• Manual checking of XML files within the application and those sent to and from Experian’s credit bureau.
• Formation of SOAP UI tests to replicate the data sent for the mortgage application process.

Nottingham & Coventry, United Kingdom

• Bespoke credit checking system integrated into existing architecture, utilising both C# and web based client screens, bespoke Risk Management application, Gross Margin Analysis tool consisting of over a thousand views.
• Creation of system test scripts using HP ALM Quality Centre 11.
• QA representative in sprint triad meetings to ensure requirement and test coverage.
• Utilisation of manual test driven development process. (TD)
• Test management utilising JIRA/Confluence or Microsoft TFS depending on the project.
• Management of releases and packaging core components for release slots.

Kingswinford, United Kingdom

• VB based client-server workforce management solution partnered with intranet based appointment booking system, MOP integrated with bespoke WMS, Oracle API’s on Oracle 8i-10g databases. (Field Force Planner by Workplace.
• Solely responsible for the creation of the test documentation for system, integration and end-to-end testing for the first workforce management solution (FFP) with the legacy systems. This included test plans, test.
• Test execution, of UI, back office / batch process and hand held devices to include the creation, cancellation and amendment of appointments for various meter installation scenarios. To enable the engineers to retrieve.
• Manually running Oracle API’s and.net procedures from the command line to mimic the production batch schedule.
• Creation of process documentation detailing multiple failure scenarios and the corresponding data fixes required to achieve the required result in order to assist other test team members and support staff.
• Responsible for most of the new back office procedures for the second workforce management solution (TaskForce) for both the gas and electric implementations.

Knowsley, United Kingdom

• Intranet based bespoke promotions generator, feeding mediation software and the Set Top Box user interface.
• Rewriting a specific set of test scripts to reduce the amount of duplication while including greater functionality coverage and a higher level of detail for future test cycles.
• Execution of black-box, integration and end-to-end tests on the promotions interface incorporating the mediation software and the set top box UI.
• Analysis of the XML files output from the promotions software, to ensure data integrity between hardware and applications.
• Production of user guide documentation for the promotions software for business users and other testing departments.

Knowsley, United Kingdom

• Intranet based bespoke promotions generator, feeding mediation software and the Set Top Box user interface.
• Rewriting a specific set of test scripts to reduce the amount of duplication while including greater functionality coverage and a higher level of detail for future test cycles.
• Execution of black-box, integration and end-to-end tests on the promotions interface incorporating the mediation software and the set top box UI.
• Analysis of the XML files output from the promotions software, to ensure data integrity between hardware and applications.
• Production of user guide documentation for the promotions software for business users and other testing departments.

Solihull, United Kingdom

• BC Security Clearance obtained
• Creation of test packages to be executed by the on-site NHS users to prove the system functionality and usability.

Livingston, Scotland, United Kingdom

• Chordiant based CRM solution, utilising Arbor billing software, SCMS, (subscriber card management system) FMS (field diary) and back office functions (Legacy Systems). Applications processed on Unix and NT4 operating.
• Responsible for the creation of the end-to-end test suite to provide business users with confidence that business critical processes had been covered during the test cycle.
• Production of process instruction documentation to assist other test and business personnel.
• Executing long-term core business processes on a rolling time environment to reduce test and acceptance lead times. (Covering up to 3 months worth of processing)

Birmingham, United Kingdom

• Various versions of a Visual Basic based be-spoke CRM/billing system for the telecommunications industry, utilising UNIX and NT4 operating systems, Oracle and Informix databases, Corba middleware and Testra-CS/3 back.
• Created ISO standard documentation templates that were adopted by the test groups in UK and South Africa. Included high level test plan, component level test plan, test script and test reports.
• Directed workshops with frontline support and the test function to determine how the test effort could be improved for subsequent projects.
• Co-developed the first automated regression test suite, using WinRunner, for the company’s core product as well as automating a number of key, user exhaustive, processes for subsequent projects.
• Participated in the evaluation of a number of automated test tools, discussion groups and submitted recommendations.

Birmingham, United Kingdom

• VB based customer-care and billing system for affiliated credit cards and personal loans. Major online credit card and loan application/customer management system conversing with AS400 mainframe.
• Responsible for the co-ordination of up to 10 customer-care staff seconded to execute certain streams of testing. Involved in creation and execution of tests for other areas of the application.
• Assisted in the automation of online credit card application system using Rational Robot.
• Liaising with external development companies and offsite business analysts for technical support.

Solihull, United Kingdom

• Customer care and billing system, operating on Europe’s largest multi-partition database holding more that 19 million records. Unix/NT4 client server architecture.
• Assisting the department in reaching both ISO9001 accreditation and CMM level 1. Responsible for ensuring documentation updated regularly and its compliance with ISO standards. This included involvement in a formal.

Maths, Physics & Design

Education record