Simon Wilkinson

Simon Wilkinson Email and Phone Number

Proven written, verbal & analytical skills. Led & worked collaboratively with diverse groups - from front line to sr. management, effective organization & time management skills to meet & outperform aggressive deadlines @ St. Francis Regional Medical Center
shakopee, minnesota, united states
Simon Wilkinson's Location
Shakopee, Minnesota, United States, United States
Simon Wilkinson's Contact Details

Simon Wilkinson personal email

About Simon Wilkinson

Experienced TRAINING SPECIALIST adept at staffing, training, and developing agents in business operations. Skills include executing needs assessments, developing technical and customer service curricula, leading classroom & remote training, managing reference libraries, & leading business projects.Experienced CALL CENTER SUPERVISOR proficient at recruiting, hiring, training, developing, retaining, and executing all facets of performance management. Track record of leading with integrity, leveraging technology and developing analytics to consistently meet and exceed aggressive departmental metrics.Technical skills include:-MS suite including Windows 10-OneNote-Skype-Zoom-Smartsheet-Citrix-Brainier LMS-Snag-it-Camtasia-Five9-Verint

Simon Wilkinson's Current Company Details
St. Francis Regional Medical Center

St. Francis Regional Medical Center

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Proven written, verbal & analytical skills. Led & worked collaboratively with diverse groups - from front line to sr. management, effective organization & time management skills to meet & outperform aggressive deadlines
shakopee, minnesota, united states
Website:
stfrancis-shakopee.com
Employees:
162
Simon Wilkinson Work Experience Details
  • St. Francis Regional Medical Center
    Mri Technologist Assistant
    St. Francis Regional Medical Center Sep 2023 - Present
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  • St. Francis Regional Medical Center
    Hospital Transport
    St. Francis Regional Medical Center Apr 2022 - Present
    Minnesota, United States
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  • Element Fleet Management
    Sr. Training Specialist
    Element Fleet Management Sep 2015 - Dec 2019
    Eden Prairie, Mn
    Responsible for the development of curriculum content and training execution of operational processes, complex application platforms, and front-line customer service skills.
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  • Ge Capital
    Sr. Training Specialist
    Ge Capital Aug 2006 - Sep 2015
    Responsible for the development of curriculum content and training execution of operational processes, complex application platforms, and front-line customer service skills.
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  • Ge Capital
    Customer Service Manager
    Ge Capital Nov 2001 - Aug 2006
    Eden Prairie, Mn
    Responsible for the staffing and daily management of direct reports within the AnswerLine call center. Execution of multiple projects to enhance productivity, quality, and employee retention.
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  • Ge Capital
    Fuel & Maintenance Leader
    Ge Capital Jan 2001 - Nov 2001
    Eden Prairie, Mn
    Managed a group of direct reports supporting On Roads program (Driver materials issuance, Fuel cards, Insurance, Personal Mileage). Responsible for tactical and strategic operational direction.
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  • Ge Capital
    Associate Product Manager
    Ge Capital Feb 2000 - Dec 2000
    Eden Prairie, Mn
    Managed broad variety of product management and marketing functions for both the Maintenance & Fuel services.
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  • Ge Capital
    Supervisor, Maintenance Management
    Ge Capital Apr 1996 - Jan 2000
    Eden Prairie, Mn
    Responsible for the staffing and daily management of direct reports within the Maintenance call center.
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  • Ge Capital
    Fleet Administration Call Center Leader
    Ge Capital Jan 1994 - Apr 1996
    Eden Prairie, Mn
    Responsible for handling vehicle driver and fleet management phone inquiries.
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  • Ge Capital
    Maintenance Advisor
    Ge Capital Jul 1991 - Dec 1993
    Eden Prairie, Mn
    Responsible for handling incoming automotive technical calls and issuing Work Authorizatoins on behalf of a national customer base.
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Simon Wilkinson Skills

Six Sigma Process Improvement Change Management Cross Functional Team Leadership Team Building Training Business Process Improvement Leadership Program Management Performance Management Project Management Automotive Operational Excellence Customer Satisfaction Crm Vendor Management Employee Engagement Pricing Customer Relationship Management Pricing Strategy Management

Simon Wilkinson Education Details

Frequently Asked Questions about Simon Wilkinson

What company does Simon Wilkinson work for?

Simon Wilkinson works for St. Francis Regional Medical Center

What is Simon Wilkinson's role at the current company?

Simon Wilkinson's current role is Proven written, verbal & analytical skills. Led & worked collaboratively with diverse groups - from front line to sr. management, effective organization & time management skills to meet & outperform aggressive deadlines.

What is Simon Wilkinson's email address?

Simon Wilkinson's email address is sw****@****eet.com

What schools did Simon Wilkinson attend?

Simon Wilkinson attended Southwest Minnesota State University, Normandale Community College, Hennepin Technical College.

What skills is Simon Wilkinson known for?

Simon Wilkinson has skills like Six Sigma, Process Improvement, Change Management, Cross Functional Team Leadership, Team Building, Training, Business Process Improvement, Leadership, Program Management, Performance Management, Project Management, Automotive.

Who are Simon Wilkinson's colleagues?

Simon Wilkinson's colleagues are Brian Brooks, Eric Hempel, Joanna Sassine, Kimberly (Stokes) Lynch, Olivia Moore, Kristen Nixon, Joshua Augustin.

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