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Simon Roberts Email & Phone Number
Team Manager, Enterprise Customer Success - North America
at
EZRA Coaching
1 work email found
@helloezra.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Team Manager, Enterprise Customer Success - North America
Location
Toronto, Ontario, Canada
Company size
Who is Simon Roberts? Overview
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Quick answer
Simon Roberts is listed as Team Manager, Enterprise Customer Success - North America at EZRA Coaching, a company with 998 employees, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at helloezra.com and a matched LinkedIn profile for Simon Roberts.
Simon Roberts previously worked as Lead, Enterprise Implementation - North America at Ezra Coaching and Team Manager, Enterprise Customer Success at Ezra Coaching. Simon Roberts holds Bachelor Of Arts (Ba), Business Studies from Leeds Metropolitan University.
Company email context
Email format at EZRA Coaching
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{first}.{last}@helloezra.com
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Profile bio
About Simon Roberts
A commercially-minded leader with a proven track record of success in a variety of roles within a customer-focused operation. Relentlessly driven by new challenges, it is my goal to empower teams and individuals to be their best selves and to provide world-class customer experiences.
Listed skills include Business Development Consultancy, Sales, Sales Growth, Customer Facing, and 24 others.
Current workplace
Simon Roberts's current company
Company context helps verify the profile and gives searchers a useful next step.
Ezra Coaching
10 roles
Simon Roberts work experience
A career timeline built from the work history available for this profile.
Lead, Enterprise Implementation - North America
Current- Promotion from Team Manager. - Responsible for the team who manage all Implementations in North America. - Piloted the concept of an implementation team within Delivery department in June 2023. After leading successful pilot through wider internal transformation, Implementation was introduced as a new department. - Grown from 0 to a team of 6 as of Aug.
Aug 2023 - Present
Team Manager, Enterprise Customer Success
- Promotion from Customer Success Manager. - Responsible for managing team of Enterprise Customer Success Managers who manage EZRA's largest accounts. - Running weekly 1:1's with reports, focusing on client experience and their own development. - Act as exec sponsor for some sales supportClient-facing responsibilities include:- Responsible for 7 large.
Feb 2023 - Aug 2023
Enterprise Customer Success Manager
May 2021 - Mar 2023
Account Executive
Nov 2020 - May 2021
Customer Success Manager
Onboard, develop and retain strong relationships with new HomeStars customers.Grow a book of business and increase the lifetime value of service professionals.Using conflict resolution skills to solve customer problems.Using strong communication skills to drive product adoption.Using Salesforce to manage more than 400 client accounts.
Aug 2019 - Nov 2020
Advanced Senior Case Handler
Promotion from previous role - additional responsibilities include maintenance of a higher work quality score, coaching and development of new hires, coaching colleagues on new processes (including being sent to other offices to develop their teams)
Jan 2019 - Jun 2019
Senior Case Handler
Apr 2016 - Jan 2019
Graduate Case Handler
May 2015 - Apr 2016
Camp Counselor
Canyon Creek Sports Camp / The Harold Robinson Foundation
Jun 2013 - Oct 2014
Team & coworkers
Colleagues at EZRA Coaching
Other employees you can reach at helloezra.com. View company contacts for 998 employees →
BR
Baskaran Rajamani
Colleague at Ezra Coaching
Toronto, Ontario, Canada, Canada
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AC
Alyssa Conway M.Ed, Acc
Colleague at Ezra Coaching
Toronto, Ontario, Canada, Canada
View →
MR
Marlene Rossi, Certified Master Coach (Icf-Pcc)
Colleague at Ezra Coaching
La Tour-de-Peilz, Vaud, Switzerland, Switzerland
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CV
Catherine Van Duyn
Colleague at Ezra Coaching
London, England, United Kingdom, United Kingdom
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AM
Amy Mellor
Colleague at Ezra Coaching
Sale, England, United Kingdom, United Kingdom
View →
ES
Esther S.
Colleague at Ezra Coaching
United Kingdom, United Kingdom
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NT
Neha Talwar
Colleague at Ezra Coaching
India, India
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MV
Marilena Vecchione
Colleague at Ezra Coaching
Milan, Lombardy, Italy, Italy
View →
JL
Jessie Lim
Colleague at Ezra Coaching
Singapore, Singapore
View →
DB
Daniel Button
Colleague at Ezra Coaching
London, England, United Kingdom, United Kingdom
View →
Baskaran Rajamani
Colleague at Ezra Coaching
Toronto, Ontario, Canada, Canada
View →
AC
Alyssa Conway M.Ed, Acc
Colleague at Ezra Coaching
Toronto, Ontario, Canada, Canada
View →
MR
Marlene Rossi, Certified Master Coach (Icf-Pcc)
Colleague at Ezra Coaching
La Tour-de-Peilz, Vaud, Switzerland, Switzerland
View →
CV
Catherine Van Duyn
Colleague at Ezra Coaching
London, England, United Kingdom, United Kingdom
View →
AM
Amy Mellor
Colleague at Ezra Coaching
Sale, England, United Kingdom, United Kingdom
View →
ES
Esther S.
Colleague at Ezra Coaching
United Kingdom, United Kingdom
View →
NT
Neha Talwar
Colleague at Ezra Coaching
India, India
View →
MV
Marilena Vecchione
Colleague at Ezra Coaching
Milan, Lombardy, Italy, Italy
View →
JL
Jessie Lim
Colleague at Ezra Coaching
Singapore, Singapore
View →
DB
Daniel Button
Colleague at Ezra Coaching
London, England, United Kingdom, United Kingdom
View →
1 education record
Simon Roberts education
FAQ
Frequently asked questions about Simon Roberts
Quick answers generated from the profile data available on this page.
What company does Simon Roberts work for?
Simon Roberts works for EZRA Coaching.
What is Simon Roberts's role at EZRA Coaching?
Simon Roberts is listed as Team Manager, Enterprise Customer Success - North America at EZRA Coaching.
What is Simon Roberts's email address?
AeroLeads has found 1 work email signal at @helloezra.com for Simon Roberts at EZRA Coaching.
Where is Simon Roberts based?
Simon Roberts is based in Toronto, Ontario, Canada while working with EZRA Coaching.
What companies has Simon Roberts worked for?
Simon Roberts has worked for Ezra Coaching, Social Blue, Homestars, Capita, and Canyon Creek Sports Camp / The Harold Robinson Foundation.
Who are Simon Roberts's colleagues at EZRA Coaching?
Simon Roberts's colleagues at EZRA Coaching include Baskaran Rajamani, Alyssa Conway M.Ed, Acc, Marlene Rossi, Certified Master Coach (Icf-Pcc), Catherine Van Duyn, and Amy Mellor.
How can I contact Simon Roberts?
You can use AeroLeads to view verified contact signals for Simon Roberts at EZRA Coaching, including work email, phone, and LinkedIn data when available.
What schools did Simon Roberts attend?
Simon Roberts holds Bachelor Of Arts (Ba), Business Studies from Leeds Metropolitan University.
What skills is Simon Roberts known for?
Simon Roberts is listed with skills including Business Development Consultancy, Sales, Sales Growth, Customer Facing, Customer Satisfaction, Complaints, Complaint Management, and Team Orientated.
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