Development Manager of two UK HPP engineering teams. Dealing with the line management of the development engineers and test analysts, recruitment, planning of work, monthly one to one's, training and development, resource management and various other ad hoc duties. Helping with setting up new teams in India with recruitment, support and training.

Leading the testing function of the Hosted Payment Pages (HPP) project. Line managing both manual and automation testers across two teams and being the main point of contact for testing related questions. Dealing with external stakeholders such as Penetration Testers and Product Owners. Defining the testing process and test tooling used. Supporting the implementation and training of the new HPP Development teams based in Indore, India.

Working as a QA Analyst on Worldpay's Hosted Payment Pages project in an Agile SCRUM team.

Senior Quality Assurance Analyst for Worldpay Alternative Payments. Working with Kanban and Scrum methodologies towards monthly releases.Working on the monthly release cycle, owning of the Release test environment and being responsible for the deployments, via Jenkins, and ensuring all manual configurations have been applied to the release environment server.Coordinating the smoke, regression and rollback testing for the releases with the Release Manager and Automation Test Lead and ensuring all bugs raised have been attended to.Attending weekly sizing meetings for new projects and managing the weekly QA team meeting. Attending Sprint Demo's to ensure all QA activities have been executed satisfactorily.Being a point of contact for newer members of the team to assist them with any queries or help they require for both the onshore and offshore QAs.Taking on the Test Lead’s tasks when they are out of the office.

I’m a Quality Assurance Analyst for WorldPay Alternative Payments. Working as part of an onshore QA team carrying out Static, Functionality, System, Integration and Regression testing on the Alternative Payment systems used by both the company and our merchants.Working closely with the Developers, Architects, Business Analysts, Project Managers and any other key stake holders for the successful completion of projects in an Agile approach. I also collaborate with our offshore QA team which is based in India.

Working on the Channel 4 project I carried out Static, System, System Integration and Regression Testing of the in house systems and also helped support Channel 4 and Red Bee Media's own Operational and Support teams with User Acceptance Testing. This was mainly using manual testing but I also used a small amount of automated testing using QTP.I wrote Test Cases, Test Scripts, Test Plans and Test Reports using HP Quality Center and reported and tracked bugs using JIRA.

Working for the ITV Player team in the Media Distribution Services Department. Responsibilities included:• Ingesting and time code logging media content• Editing media• Quality checking media• Liaising with the client via phone and email• Liaising with internal mangers via phone, email and face to face• Prioritising work load so that TX and deadline critical work was completed first• Ensuring standards were kept high by being vigilant and thorough• Other general ad hoc duties

Working in the operations department of a business to business telecoms company. Responsibilities included:• Answering calls and logging faults• Taking ownership of faults and seeing them through to completion• Taking ownership of orders and seeing them through to completion • Data entry• Filling, faxing and letting writing• Dealing with first line broadband, IT and telecoms support• Answering customers enquiries• Helping to organise the engineers work calendar• Other general office ad hoc duties