Since join in IBM, I serve the client of Carrefour Asia playing a BA Team Leader role. BA team is responsible for the core biz systems of both Carrefour China and Carrefour Taiwan1. New application development (To be integrated to existing ERP system) & New Change Request Projects. Both waterfall and agile model is applied for the project management. BA is required to take part in the whole life cycle of the project and take the leading role in the agile-based project. We have developed… Show more Since join in IBM, I serve the client of Carrefour Asia playing a BA Team Leader role. BA team is responsible for the core biz systems of both Carrefour China and Carrefour Taiwan1. New application development (To be integrated to existing ERP system) & New Change Request Projects. Both waterfall and agile model is applied for the project management. BA is required to take part in the whole life cycle of the project and take the leading role in the agile-based project. We have developed many new applications and nearly 200 CRs in the past 3 years(Occupy 80% of working time)1) Collect the requirements from different users. Organize the IT workshop to basically understand their business needs and decide if this is a new CR, and is worthy of go/no go. 2) If go, BA team should further understand the biz requirements and translate to system solutions in document (Business Requirement Document), which should be the most cost-friendly, user-friendly and value-added. After being confirmed, a more detailed CR Specification should be documented by BA Team3) Under Agile model, as the “Product Owner”, BA is responsible for the development schedule and daily review4) Clarification during the development phase5) Validate the Test Cases provided by the third party. Validate the final deliverables and UAT sign off6) Stand by when the new version deployment and release7) Knowledge Transfer to internal team and external user, upon every new system version release8) Partner with user for their pilot plan. Take good care of the new function within 3 month nursing period2. Help Application Maintenance Service (AMS) Team bug fixing (Occupy 15% working time)1) Help analyzing the issue and provide the correct biz logic, when AMS encounters some complicated issues3. Involve in the sales for IBM new products and technology (Occupy 5% working time)1) Learn the pain point of user and do the presentation of how IBM new products and technology should help for their business Show less

As the "general project manager" internally, take charge of all the external communication of projects with RT-Mart. Serve as a bridge between RT-Mart and Oney, as well as the bridge between the high management of two parties (CEO, COO, CIO level)1. Develop the new pre-paid card operation system and reporting system, do the documentation and following requirement clarification and change requests2. Apply Alipay and Wechat pay to RT-Mart (integrated to the current POS system and POS… Show more As the "general project manager" internally, take charge of all the external communication of projects with RT-Mart. Serve as a bridge between RT-Mart and Oney, as well as the bridge between the high management of two parties (CEO, COO, CIO level)1. Develop the new pre-paid card operation system and reporting system, do the documentation and following requirement clarification and change requests2. Apply Alipay and Wechat pay to RT-Mart (integrated to the current POS system and POS Terminal), pilot in Shanghai city3. Do the promotion packages for the Alipay and Wechat pay4. The initial technical design of the RT-Mart DIY cashier system5. Keep introducing the 3rd party pre-paid card to the RT-Mart POS system and the program and report integration to the POS Terminal6. Successfully issue the co-branded credit card with PingAn bank and RT-Mart7. The feasibility discussion in the Sun-Art Group internally of the circulation of pre-paid card from Auchan and RT-Mart8. Some other new projects (Credit Sales, Feiniu on line store...) Show less

Take charge of Wal-mart and Sam's club East region business, the buyers of Wal-mart hypermarket and Sam's club are the counterparts1) Formulate the yearly Joint Biz Plan（JBP) and promotion calendar2) Monthly review the biz performance with counterparts, with the target set in JBP. Work closely with internal marketing department to formulate the promotion campaign with reasonable ROI3) Work closely with the regional team, for the follow up of the signed promotion campaign and the… Show more Take charge of Wal-mart and Sam's club East region business, the buyers of Wal-mart hypermarket and Sam's club are the counterparts1) Formulate the yearly Joint Biz Plan（JBP) and promotion calendar2) Monthly review the biz performance with counterparts, with the target set in JBP. Work closely with internal marketing department to formulate the promotion campaign with reasonable ROI3) Work closely with the regional team, for the follow up of the signed promotion campaign and the sales expectation4) Keep the pricing stable of all the items in Wal-Mart and Sam's Club stores2. Sales1) Take charge of the sales performance of Wal-Mart system, catch up the group purchase as much as possible2) Complete the 2013 Mid Autumn Festival and 2014 Chinese New Year item layout and promotion plan. Roll it out to the Wal-Mart and Sam's Club stores3) Create the VIP list and form the routine visit. Invite VIP customers to attend the brand promotion activity4. Monitor closely with the distributors, ensure the enough stock and distribution to Wal-mart DC, ensure the timely delivery of new products or promotional limited edition to stores. Show less

1. Take charge of the the merchandising and assortment of liquor/beverage department 1) In the 2013 CNY, the sales of liquor/beverage department rise by comp 56%. Among which, 2013 witnessed a 88% of increase of sales in Shanghai Club2) The commercial margin of liquor/beverage department reached 14%, which meets the KPI3) Manage the Sam's Spring Red Wine Festival Event4) The average stock on hand day=18 in liquor/beverage department. Stock Turnover rate=8 5) communicate with… Show more 1. Take charge of the the merchandising and assortment of liquor/beverage department 1) In the 2013 CNY, the sales of liquor/beverage department rise by comp 56%. Among which, 2013 witnessed a 88% of increase of sales in Shanghai Club2) The commercial margin of liquor/beverage department reached 14%, which meets the KPI3) Manage the Sam's Spring Red Wine Festival Event4) The average stock on hand day=18 in liquor/beverage department. Stock Turnover rate=8 5) communicate with the Key Account Representative of the cooperated suppliers. To negotiate with suppliers to earn more resources, to achieve the value of buyer Show less

1. Take part in the new store construction and preparation2. Work with the HQ operation and merchandising department to jointly formulate the yearly biz plan and yearly promotion calendar1) Specify the yearly key development sectors and do the sales budget allocation to sub-sectors2) Travel to HQ for the execution plan of yearly big events3. Beat the sales budget, and strive to go beyond the expectation1) Allocate the sales budget by subordinate supervisor, by promoter, by… Show more 1. Take part in the new store construction and preparation2. Work with the HQ operation and merchandising department to jointly formulate the yearly biz plan and yearly promotion calendar1) Specify the yearly key development sectors and do the sales budget allocation to sub-sectors2) Travel to HQ for the execution plan of yearly big events3. Beat the sales budget, and strive to go beyond the expectation1) Allocate the sales budget by subordinate supervisor, by promoter, by shelf, by supplier, to make the sales budget traceable and easier to follow2) Timely execute the promotion plan, new item promotion, etc..3) Work with team and supplier, to catch the wholesale opportunity4) Keep a close eye on the market trend, to adjust the biz focus and key area5) For every festival and event, design the store decoration, pick up the right items, to do the promotion personally with the whole team4. People management1) Keep the turnover rate of store staff under control2) Work closely with HR, to keep optimizing the Head Count versus sales output, to reduce the store operation cost3) Be a disciple of Wal-mart culture4) Perform on site store visit and guidance to the team. Positively communicate with the supervisors and ordinary staff5) The management to the promoter5. Control the breakage and stale rate6. Manage the store customer complaints Show less

1) 07/2008: On Board Training2) 08-10/2008：Store Operation (Fuzhou Sam's Club) (Fresh, Dried Food, Non-food, cashier, receiving, store accounting, store admin and public affairs)3) 11-12/2008: HQ Operation Department4) 01-02/2009: HQ Merchandising Department5）03/2009: HQ promotion team6）04/2009: Jiaxing DC7) 05/2009: HQ Finance Department8) 06/2009: HQ Sam's marketing and membership promotion department9) 07-07/2009: East Region Merchandising department10)… Show more 1) 07/2008: On Board Training2) 08-10/2008：Store Operation (Fuzhou Sam's Club) (Fresh, Dried Food, Non-food, cashier, receiving, store accounting, store admin and public affairs)3) 11-12/2008: HQ Operation Department4) 01-02/2009: HQ Merchandising Department5）03/2009: HQ promotion team6）04/2009: Jiaxing DC7) 05/2009: HQ Finance Department8) 06/2009: HQ Sam's marketing and membership promotion department9) 07-07/2009: East Region Merchandising department10) 09/2009: HQ Sam's ordering team11) 10/2009: HQ Loss Prevention Team12) 11-12/2009: Go back to Fuzhou Sam's Club store operation Show less