Simon Miller Email & Phone Number

Kitchener, ON, CA

Kitchener, Ontario, Canada

• Continuous improvement of Miovsion’s compliance program
• Lead ISO scope expansion to include new M&As
• Policy and process drafting with annual revision and review
• Gap assessment and review for planned standards (SOC 2, NIST CFS)
• Planning and execution of annual internal and external ISO audits
• ISO 27001:2013 NC, observation and improvement opportunity remediations

Kitchener, Ontario, Canada

• Facilitate all end-user support requests and service desk triage
• Maintain Inventory/perform supply orders
• Lifecycle management on end-user hardware
• Perform on/offboarding processes
• Monthly domain and Infrastructure auditing
• ISO Internal/external auditing

Waterloo, Ontario

• Maintain all levels of support as seen under Aeryon and FLIR with a priorityon user experience
• Support of a highly regulated, security oriented environment built aroundthe government/defense security (ITAR, CGP, GTC)
• Perform monthly & quarterly SOX audits on Ontario based facilities
• Manage end-user system patch management for Eastern Canada locationsusing Qualys PM
• Service desk management; triaging incoming support tickets to US East team
• Provide… Show more

Waterloo, Ontario, Canada

• Configure, support and maintain user workstations
• Perform first level troubleshooting of IT hardware and software
• Assist with configuring, supporting and maintaining network servers
• Assist with development on IT applications and services
• Document the IT procedures and processes
• Perform other IT tasks as assigned

Guelph, Ontario, Canada

• Projects:
• Respond and resolve to tickets under Professional Services (time and materials)
• Aid in project planning and execution
• Facilitating infrastructure upgrades, benching/configuring servers
• Aid in LoB application migrations
• Site scoping and assessment for pre-project workNetwork Administration

Waterloo, ON

• Perform monthly onsite visit with client's site to run preventative maintenance and technology compliance checks
• Assess requirements and implement systems and network changes
• Configure and maintain network devices including, but not limited to: Switches, WAPs, PBX and Firewalls
• Perform routine server diagnostics/maintenance
• Act as a liaison/boots-on-the-ground point of contact between clients and CopperTree Main Office
• Troubleshoot and correct network issues as they… Show more

Milton, Ontario

• Conducts economic and demographic research projects documenting:
• Large and small animal fee guide reports
• Economic survey entry/editing
• Associate veterinarian survey/reporting
• Locum report
• Non-DVM wage report

Reading, United Kingdom

Managed data requirements for the Integrated Marketing Communications group for Technical and Enterprise segments.- Putting data requirements into a standardized form understandable by the data processing unit-Uploading agency contact leads to be processed-Dispatching processed data to respective agencies-Updating and maintaining the Contact Strategy.

Reading, United Kingdom

Working under Customer Relationship Marketing Group (CRMG) - Aiding in report generation - Exposure to company database using Reporting Insights Optimization (RIO) under the Global Marketing Operations(GMO) - Using company database to find information for various marketing projects, including hospitality-Investigation into email campaign bounceback rates.

Master Of Cybersecurity (Msc), Computer And Information Systems Security/Information Assurance

Ba, Economics

Activities and Societies: Econsoc (economics society)

It Professional Program, Information Technology, 93%