Simon Miller Email & Phone Number

Kitchener, On, Ca

Kitchener, Ontario, Canada

• Continuous improvement of Miovsion’s compliance program• Lead ISO scope expansion to include new M&As• Policy and process drafting with annual revision and review• Gap assessment and review for planned standards (SOC 2, NIST CFS)• Planning and execution of annual internal and external ISO audits• ISO 27001:2013 NC, observation and improvement opportunity remediations• ISO 27001:2022 Gap assessments & remediation• Vendor selection for GRC tooling• Vendor… Show more • Continuous improvement of Miovsion’s compliance program• Lead ISO scope expansion to include new M&As• Policy and process drafting with annual revision and review• Gap assessment and review for planned standards (SOC 2, NIST CFS)• Planning and execution of annual internal and external ISO audits• ISO 27001:2013 NC, observation and improvement opportunity remediations• ISO 27001:2022 Gap assessments & remediation• Vendor selection for GRC tooling• Vendor security assessment and review• NIST-based (StateRAMP, FedRAMP-low) and CAIQ-Lite customer security questionnaires• Active participant on Data Governance Committee• ZScaler pilot and configuration of SaaS analytics and SSPM for compliancerequirements• Assist in security incident response and security operations Show less

Kitchener, Ontario, Canada

• Facilitate all end-user support requests and service desk triage• Maintain Inventory/perform supply orders• Lifecycle management on end-user hardware• Perform on/offboarding processes• Monthly domain and Infrastructure auditing• ISO Internal/external auditing• ISO remediation tasks, policy drafting and review• Vulnerability management and triage via Tenable• Cybersecurity onboarding training• Security incident response and operations• Project… Show more • Facilitate all end-user support requests and service desk triage• Maintain Inventory/perform supply orders• Lifecycle management on end-user hardware• Perform on/offboarding processes• Monthly domain and Infrastructure auditing• ISO Internal/external auditing• ISO remediation tasks, policy drafting and review• Vulnerability management and triage via Tenable• Cybersecurity onboarding training• Security incident response and operations• Project assistance: Okta implementation/integration, Atlassian on-prem tocloud migration, Bitlocker rollout. Show less

Waterloo, Ontario

• Maintain all levels of support as seen under Aeryon and FLIR with a priorityon user experience• Support of a highly regulated, security oriented environment built aroundthe government/defense security (ITAR, CGP, GTC)• Perform monthly & quarterly SOX audits on Ontario based facilities• Manage end-user system patch management for Eastern Canada locationsusing Qualys PM• Service desk management; triaging incoming support tickets to US East team• Provide… Show more • Maintain all levels of support as seen under Aeryon and FLIR with a priorityon user experience• Support of a highly regulated, security oriented environment built aroundthe government/defense security (ITAR, CGP, GTC)• Perform monthly & quarterly SOX audits on Ontario based facilities• Manage end-user system patch management for Eastern Canada locationsusing Qualys PM• Service desk management; triaging incoming support tickets to US East team• Provide cybersecurity education for at-risk employees regularly failingphishing tests Show less

Waterloo, Ontario, Canada

• Configure, support and maintain user workstations• Perform first level troubleshooting of IT hardware and software• Assist with configuring, supporting and maintaining network servers• Assist with development on IT applications and services• Document the IT procedures and processes• Perform other IT tasks as assigned

Guelph, Ontario, Canada

Projects:• Respond and resolve to tickets under Professional Services (time and materials) • Aid in project planning and execution• Facilitating infrastructure upgrades, benching/configuring servers• Aid in LoB application migrations• Site scoping and assessment for pre-project workNetwork Administration • Conduct onsite infrastructure reviews• Complete proactive maintenance and implementation on client infrastructure

Waterloo, On

• Perform monthly onsite visit with client's site to run preventative maintenance and technology compliance checks• Assess requirements and implement systems and network changes• Configure and maintain network devices including, but not limited to: Switches, WAPs, PBX and Firewalls• Perform routine server diagnostics/maintenance• Act as a liaison/boots-on-the-ground point of contact between clients and CopperTree Main Office• Troubleshoot and correct network issues as they… Show more • Perform monthly onsite visit with client's site to run preventative maintenance and technology compliance checks• Assess requirements and implement systems and network changes• Configure and maintain network devices including, but not limited to: Switches, WAPs, PBX and Firewalls• Perform routine server diagnostics/maintenance• Act as a liaison/boots-on-the-ground point of contact between clients and CopperTree Main Office• Troubleshoot and correct network issues as they rise• Generate tickets for help desk, or mitigate ticket creation by addressing and finding quick solutions for issues while onsite. Show less

Milton, Ontario

• Conducts economic and demographic research projects documenting:• Large and small animal fee guide reports• Economic survey entry/editing• Associate veterinarian survey/reporting• Locum report• Non-DVM wage report• Pet Owner Survey report• Analyzes veterinary practice performance• Writes articles for publication in Focus magazine or on the OVMA website• Support, data analysis for Canadian Veterinary Journal articles• Manage monthly Veterinary… Show more • Conducts economic and demographic research projects documenting:• Large and small animal fee guide reports• Economic survey entry/editing• Associate veterinarian survey/reporting• Locum report• Non-DVM wage report• Pet Owner Survey report• Analyzes veterinary practice performance• Writes articles for publication in Focus magazine or on the OVMA website• Support, data analysis for Canadian Veterinary Journal articles• Manage monthly Veterinary Activity Index Show less

Reading, United Kingdom

Managed data requirements for the Integrated Marketing Communications group for Technical and Enterprise segments.- Putting data requirements into a standardized form understandable by the data processing unit-Uploading agency contact leads to be processed-Dispatching processed data to respective agencies-Updating and maintaining the Contact Strategy PlannerData Strategy: -Performed list pulls from in-house database. -Analysis into job title gaps and… Show more Managed data requirements for the Integrated Marketing Communications group for Technical and Enterprise segments.- Putting data requirements into a standardized form understandable by the data processing unit-Uploading agency contact leads to be processed-Dispatching processed data to respective agencies-Updating and maintaining the Contact Strategy PlannerData Strategy: -Performed list pulls from in-house database. -Analysis into job title gaps and misallocations within the Microsoft job title hierarchy-Updated contacts lacking a standardized marketing job title Show less

Reading, United Kingdom

Working under Customer Relationship Marketing Group (CRMG) - Aiding in report generation - Exposure to company database using Reporting Insights Optimization (RIO) under the Global Marketing Operations(GMO) - Using company database to find information for various marketing projects, including hospitality-Investigation into email campaign bounceback rates within MMRP relative to other campaign-Performed pulls and comparisons of bounceback rates across the top 10… Show more Working under Customer Relationship Marketing Group (CRMG) - Aiding in report generation - Exposure to company database using Reporting Insights Optimization (RIO) under the Global Marketing Operations(GMO) - Using company database to find information for various marketing projects, including hospitality-Investigation into email campaign bounceback rates within MMRP relative to other campaign-Performed pulls and comparisons of bounceback rates across the top 10 subsidiaries Show less

Master Of Cybersecurity (Msc), Computer And Information Systems Security/Information Assurance

Ba, Economics

Activities and Societies: Econsoc (economics society)

It Professional Program, Information Technology, 93%