Simon Mo Email and Phone Number
Simon Mo work email
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Simon Mo personal email
Over 15 years management experience in leading professional service operation and business development teams in multinational IT companies, with strong, tracked performance records.Strong in P&L management, operation process deployment, optimization, down-to-the-ground execution.A good team player, excellent coordinating and motivating team leader; an open-minded, high-efficient and result-oriented professional.Industry Experience: Financial Services, Retail, High Technology, Hospitality
Oracle
View- Website:
- oracle.com
- Employees:
- 184101
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Regional Team Leader, Japac System EscalationsOracle Jan 2022 - PresentGuangzhou, Guangdong, China
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Support Services, Senior Situation Leader, JapacOracle Mar 2014 - Jan 2022Guangzhou, Guangdong, China- Executive management of escalations ranging from basic level to the most complex mission critical escalations, across all industries. Direct the support as well as account resources in escalation support at the APAC level while coordinating the involvement of account management, back-line support resources globally including Development team and sustaining Engineering technical resources as necessary
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Service Director, Greater ChinaNcr Corporation Feb 2011 - Jan 2014Beijing City, ChinaStrategic market planing, developing comprehensive service solutions and offers. Lead, motivate and manage a team of sales and service consultants to achieve quarterly and annual revenue as well as profit growth targets. Report to Global Service Sales VP.Awarded 2011 Global Performer. -
Service Operation Director; Service General ManagerNcr Corporation Mar 2005 - Jan 2011Beijing City, Chinareporting to APAC Region VP. Leading a service team of 270 professionals in 10 territories across most of China Tier 1 and Tier 2 cities. Responsible for field service operation, service parts planing, logistics and partner management etc. related support functions. Accountable for full service P&L and operation metrics including field productivity, SLA, customer satisfaction KPIs etc.
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General ManagerNcr (Guangzhou) Technology Co. Ltd. (Ncr Joint Venture) Jan 2002 - Mar 2005Guangzhou, Guangdong, ChinaSet up professional service infrastucure to provide country-wide coverage for driving business growth in China. Leading service delivery, service sales and logistic support team. Responsible for revenue and profit growth, integrating/optimizing Joint-Venture organization and operation process with global standard
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Service Sales Manager; Territory Service Manager; Customer EngineerNcr Corporation Mar 1994 - Dec 2001Guangzhou, Guangdong, ChinaJoined NCR at 1994 as a UNIX support Engineer, promotd as Territoy Service Manager in 1997 and as China Service Sales Manager at 1999. Awarded as 2001 Global Great Performer.
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Project Leader, EngineerAutomation Engineering Research Institude, China Academy Of Sciences Aug 1990 - Apr 1994Guangzhou, Guangdong, China
Simon Mo Skills
Simon Mo Education Details
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Computer Science
Frequently Asked Questions about Simon Mo
What company does Simon Mo work for?
Simon Mo works for Oracle
What is Simon Mo's role at the current company?
Simon Mo's current role is Cloud Hardware Support, Situation Management, Regional Team Leader, Japan & Asia Pacific Region.
What is Simon Mo's email address?
Simon Mo's email address is si****@****ncr.com
What schools did Simon Mo attend?
Simon Mo attended Shanghai Jiao Tong University.
What skills is Simon Mo known for?
Simon Mo has skills like Customer Service, Service Management, Service Contract Sales, Service Delivery, Service Operations, Managed Services, Sales Operations, People Development, P&l Management, Strategic Planning, Information Technology, Financial Services.
Who are Simon Mo's colleagues?
Simon Mo's colleagues are Aishwary Kapur, Drew Pettinos, Ramakrishna Nethi, Nithesh Shetty, Nasim Sharbatdar, Akash Karunaharan, Mohammed Zishan.
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