Simon Noah Email & Phone Number

Home Based

Responsible for consultancy on everything from best practice around expense management to data integration with back office systems and the end to end implementation process. Expert in online expense systems and virtual card systems. Still responsible for the more complex global large scale technical and non-technical implementation projects for Barclaycard Spend Management (Fraedom.com/Visa Intellilink), Barclaycard Online Services (MasterCard SDG2) and various other in house and virtual card products and systems. Will implement multiple concurrent projects. Provide consultancy and expertise in the RFI & RFP process, attend subsequent presentations and implement the final solutions and card programmes.

Intinerant

As below with additional Team Manager responsibilities. Consultant on the larger more complex implementations.More involvement with the Product Team and the wider support teams.

Home Based

Responsible for multiple concurrent large scale technical implementation projects for Barclaycard Spend Management and other Barclaycard products.Working with enterprise clients providing specialist advice, project management expertise and detailed technical training.Also providing vital support to the New and Existing Business Teams including product demonstrations and tender support.

Gadbrook Park/Home Based

Provided a unique specialist service to customers and other areas of the Corporate Bank through project realisation and deployment.Including:Successful inception and implementation of a new electronic product and helpdesk for Trade customers. Including the design and pilot of the software; recruitment, process mapping, documentation, risk and governance and other associated aspects for the help deskKey relationships built for all electronic banking products for major Barclays corporate customers including National Grid, Anglian Water & CentricaSeveral successful migration projectsExtremely successful inception, planning and implementation of corporate event for the last 3 years for over 500 colleagues including fantastic feedback from Barclays Commercial Bank board members and VIP external guests. Responsibility for all technical/AV requirements, videography, photography, editing, graphics and presentations;Organisation, planning and implementation of successful nationwide event across 7 different geographical locations for over 1300 colleagues raising over £10,000 for charity in the process. Responsibilities included all technical/AV requirements, graphics and presentation for the interactive quiz based event.

Gadbrook Park/Home Based

Responsible for the performance management and success of a team of remotely based Implementation Managers and support staff. To ensure that customers have effective Cash Management solutions delivered to their desktop and are confident in their use. Including:Performance manage, support and lead a diverse range of grades and personalities within my teamEnsuring that Operational Risk is monitored and procedures are not breached by any team membersEnsure costs were kept within the agreed budget and seek cost reduction opportunitiesManagement and completion of several successful customer/product migrations to new or alternative products;

Gadbrook Park/Home Based

To ensure that customers have effective electronic Cash Management solutions and are confident in their use, includingTo ensure a first class experience is provided to our customers ensuring costs are kept within budgetTo deal with all kinds of customer issues; ranging from technical pc problems to educating on best practiceTo ensure Product related issues are dealt with in an efficient and timely mannerTo resolve problems and document solutions and actively demonstrate dissemination to wider team(s)To maintain a can do approach to operational and product changesTo identify cross-selling opportunities, passing lead to relevant relationship teams

Westwood Park, Coventry

Responsible for first line and second line technical and trade support (on & off site) to Trade customers involving:The provision of technical (IT) and clerical support to implement the successful end to end process of the BusinessMaster International Trade functionTo provide an on-site installation/troubleshooting capability for BMITTo maintain and update LIVE & Development Servers for BMIT ensuring their suitability for purpose and availabilityTo manage and operate a helpdesk function providing telephone support for customers

Ba (Hons)

Education record