Simon Patrick Tap.Cert

Simon Patrick Tap.Cert Email and Phone Number

Application Trainer, Consultant and Support at Ethitec @ Ethitec
leicester, leicestershire, united kingdom
Simon Patrick Tap.Cert's Location
Leicester, England, United Kingdom, United Kingdom
About Simon Patrick Tap.Cert

Experienced Customer Services and Systems Trainer with a demonstrated history of training creation and delivery. Skilled in Soft Skills, System training, Customer Service, Coaching, Employee classroom Training delivery and material creation.

Simon Patrick Tap.Cert's Current Company Details
Ethitec

Ethitec

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Application Trainer, Consultant and Support at Ethitec
leicester, leicestershire, united kingdom
Website:
ethitec.com
Employees:
16
Simon Patrick Tap.Cert Work Experience Details
  • Ethitec
    Application Trainer
    Ethitec Jan 2020 - Present
    Leicester, United Kingdom
    - Delivering Software training and consultancy solutions for new and existing implementations of healthcare systems.- Delivering refresher training to existing clients.- Providing high quality, responsive user support to clients via IT helpdesk.- Developing and maintaining training materials and user documentation.- Understanding client requirements and change requests and liaising with software engineers, developers and implementation teams where required.
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  • Birmingham City Council
    Customer Service Trainer
    Birmingham City Council Nov 2016 - Jan 2020
    Birmingham, United Kingdom
    Customer Service and Systems Trainer for Birmingham City Council, training new and existing employees as well as the creation and updating of training material.
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  • Birmingham City Council
    Call Resolution Champion
    Birmingham City Council Jul 2015 - Nov 2016
    Birmingham, United Kingdom
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  • Birmingham City Council
    Contact Centre Supervisor
    Birmingham City Council Jan 2014 - Jul 2015
    View

Simon Patrick Tap.Cert Skills

Coaching Training Delivery Customer Service Soft Skills Employee Training Training And Development Customer Service Training Dispute Resolution Delegation Team Leadership

Simon Patrick Tap.Cert Education Details

Frequently Asked Questions about Simon Patrick Tap.Cert

What company does Simon Patrick Tap.Cert work for?

Simon Patrick Tap.Cert works for Ethitec

What is Simon Patrick Tap.Cert's role at the current company?

Simon Patrick Tap.Cert's current role is Application Trainer, Consultant and Support at Ethitec.

What schools did Simon Patrick Tap.Cert attend?

Simon Patrick Tap.Cert attended South & City College Birmingham, Parkhall School And Sixth Form.

What skills is Simon Patrick Tap.Cert known for?

Simon Patrick Tap.Cert has skills like Coaching, Training Delivery, Customer Service, Soft Skills, Employee Training, Training And Development, Customer Service Training, Dispute Resolution, Delegation, Team Leadership.

Who are Simon Patrick Tap.Cert's colleagues?

Simon Patrick Tap.Cert's colleagues are Neil Ward, Trevor Chirara, Steve Healey, Huzaer Amjad, Warren A., Lizette Du Plessis, Jacquie Brookes.

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