Simon Rae Email & Phone Number

Wombwell, Gb

Sheffield, England, United Kingdom

Ensuring candidate documentation is compliant with Royal Mail’s onboarding and vetting procedures along with Legislation.Ensuring Right to Work checks meet Home Office standards, including changes due to Settlement schemes in line with Brexit changes.Working with 3rd Party agency suppliers to ensure pre-employment checks meet the required standards.Ability to work remotely, communicating with colleagues via Microsoft Teams. Joining new entrants to weekly Payroll… Show more Ensuring candidate documentation is compliant with Royal Mail’s onboarding and vetting procedures along with Legislation.Ensuring Right to Work checks meet Home Office standards, including changes due to Settlement schemes in line with Brexit changes.Working with 3rd Party agency suppliers to ensure pre-employment checks meet the required standards.Ability to work remotely, communicating with colleagues via Microsoft Teams. Joining new entrants to weekly Payroll maintaining confidentially which is always in line with GDPR.Supporting Vetting such as SuccessFactors cleansing and Ucheck.Managing the 2nd intake of Postal apprentices which was 262 candidates across various locations and the MGV Campaign across 10 locations ranging between 10 and 30 candidates for each location concurrently, while receiving great feedback from my TL and Service Manager.Working on the Taskforce project where the TTH is reduced from 14 to 2 days, this ensured delivery offices with urgent staffing requirements were supported during Christmas peak which has now lead to a new centralisation recruitment process within the wider recruitment team. Show less

Sheffield, England, United Kingdom

Pontefract, England, United Kingdom

In this role as a Recruitment Resourcer on the Volume Recruitment Team, I contact candidates that have applied for various roles through either Indeed, Smart Recruitment or directly on the next careers website.I conduct a pre screening interview with the candidates over the telephone to see if they’re suitable for the role they applied for at Next. If they’re successful at this stage I then progress them onto the next stage of the process, which would be either a virtual… Show more In this role as a Recruitment Resourcer on the Volume Recruitment Team, I contact candidates that have applied for various roles through either Indeed, Smart Recruitment or directly on the next careers website.I conduct a pre screening interview with the candidates over the telephone to see if they’re suitable for the role they applied for at Next. If they’re successful at this stage I then progress them onto the next stage of the process, which would be either a virtual interview or a face-to-face interview at one the sites I am recruiting for. I’m also a point of contact for new members of the team to ask questions as I’ve been training new members of staff on the procedures, we have in place for recruiting warehouse operatives.I’ve conducted virtual interviews with candidates over Google meet, and processing new starters to the business along candidate application pack using iCIMS ATS Show less

Sheffield, England, United Kingdom

Delivering compliance checks for candidates ID requirements, adding new joiners to the SAP payroll system manually and amending new joiners that have already been added to the system, training new members of staff on compliance, covering for team coaches

Contact Tracing Call Handler Team Manager, supports Tier 3 Call Handlers in the delivery of their roles.In the role of a team manager I managed, coached and motivated a team of advisors towards to client agreed KPI's, ensuring operational excellence. I provided individual targets to each agent dependent on their own performance levels.• Dealing with escalated calls in a timely manner that my front-line advisors were unable to resolve• Managing outbound Tier 3 agents of 22… Show more Contact Tracing Call Handler Team Manager, supports Tier 3 Call Handlers in the delivery of their roles.In the role of a team manager I managed, coached and motivated a team of advisors towards to client agreed KPI's, ensuring operational excellence. I provided individual targets to each agent dependent on their own performance levels.• Dealing with escalated calls in a timely manner that my front-line advisors were unable to resolve• Managing outbound Tier 3 agents of 22 FTE• Managing my team to agreed KPI's and performance managing under performers• Taking a lead role in covering my Operations manager while she is on leave or on weekends• Preparing and delivering teams 121's and coaching sessions• Performance managing under-performers in-line with Capita HR policyProvide specialist IT project support relating to BYOD, network access control, and remote desktop access.Worked for the National Shielding Helpline, providing information, support and guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19. Show less

Wath Upon Dearne, England, United Kingdom

Contacting Patients that have been Identified as vulnerable and advising them they need to shield for 12 weeks offering support and directing them where they can get help from during the pandemic

dealing with customer complaints about either collections failing or PO Box services not working correctly and setting up new business collections and new PO Box services in an administration back office role, I also trained new members of staff and developed new ways of working (WOW's) for new and existing staff to use, to make processes easier for the team and make their time more efficient