Simon Raphael Email & Phone Number

Torquay, Gb

Newton Abbot, Devon

Areas of responsibility include: Volunteer recruitment, induction and general training. Volunteer retention and engagement. Programming around different streams of volunteering. Service development and improvement of best practice. Workload breakdown: operational volunteers, events/ project volunteers, Duke of Edinburgh Scheme, work experience placements for year 10 secondary schools, post 16 sixth form and NVQ 3 foundation degrees and undergraduate, corporate social responsibility projects, community groups.

Torbay, Devon

The lead for Volunteer development and programming. Part of the one year Growing Museums project funded by the Arts Council England. Working cross organisation, in a multi-disciplinary service development team.

Devon - Various

• Deputise for section managers.• Deputise onsite banking processes• Mentor and coach new staff.• Work multiple locations Devon.• Retail sales, building displays.• Promotion of changing seasonal goods. • Communicating with external stakeholders Greenway Ferries.• Promoting a fine dining experience at Greenway.• Sales and promotion cultural events• Membership recruitment sales.• Visitor meet, greet and information provision. • Managing admission entries.• Gift Aid scheme.• Promoting charitable donations and legacies. • Up-selling castle guides and National Trust literature. • Daily accounts admin, cash register reports and reconciliation. • Annual events programme.

South Kensington, London

• Visitor meet, greet and information provision.• Promotion of visitor donations on arrival.• Communicating seasonal exhibition programme.• Promoting and selling exhibition and event tickets. • Up-selling exhibition literature and audio guides.• Media Days start of exhibition.• Private Views: patrons and members.

Devon - Various

• Membership recruitment sales.• Visitor meet, greet and information provision. • Managing admission entries.• Gift Aid scheme.• Promoting charitable donations and legacies. • Up-selling castle guides and National Trust literature. • Daily accounts admin, cash register reports and reconciliation. • Annual events programme.

Exeter, Devon

• Private medical and professional insurance.• Claims admin and assessment.• Policy knowledge of financial products.• Enforcing policy restrictions and producing settlements.• Customer service.• Negotiating settlements/ fees hospitals and medical consultants.• Managing Society’s Third Party portfolio; pursuing and recovering financial costs via court and private settlement.

Bachelor Of Science (Bsc), Business Studies & Tourism Management

Joints honours degree subject content: Communications & Marketing, Marketing Strategy,Management, Strategy, Financial Management.

Hnd, Travel & Tourism Management, Merit

Junior management entry level syllabus: Economics, Book Keeping, Travel Geography, Hospitality Management, Leisure & Recreation, Managing.

Gcses, French, German, English Literature, English Language, Maths, Art, Geography, Dual Science, 6 A-C Grades

High school set of GCSEs