Simon Rimbert Email & Phone Number

Paris, Île-De-France, France

- Managing entire Localization pipeline (Product, Product Engagement and Marketing campaigns, Customer Support) with virtually zero delays in 5 years without compromising quality or cost.- Implementing AI workflows for the larger Content team.- Pitched and onboarded entire Product team on Jira Product Discovery- Supporting and bridging Product, Design, Tech, Marketing, Product Engagement, Brand and Customer Support departments as well as local teams, to enhance local E2E experience, ensure smooth operations and coordinate successful product and feature launches, via deep evangelization, process creation and optimization, and relationship fostering.- Continuously enforcing local specifities and requirements, at both the project level and the organizational level.- Implemented AI in translation for an entire vertical, resulting in 40% cost and time reduction while maintaining optimal quality.- Scaled Localization department capabilities with growing company needs (from 350 to 800 employees).- Mentoring Localization Specialist and managing team of 30 Freelancers + vendors.- Self-starter: initiating any needed innovation and improvement, such as creating new frameworks, launching new locales, adding integrations and automations, onboarding new stakeholders, etc.- Remote - Excellent with self-motivation, time management and proficiency in remote communication tools.

Paris Area, France

- Fully autonomous, created Localization service from scratch (platform, resources, process) to support 18 locales across 3 platforms and for Product, Product Marketing, Marketing, Customer Support, etc.- Implemented several LQA safeguards and processes to ensure higher quality as well as local adherence, resulting in fixing of 500+ issues yearly.- Led hiring of freelancers, streamlined processes, and integrated Localization within the greater Engineering and Product ecosystem.

Tiburon

- Supported Managing Partner with any endeavor, such as research, publishing, recruiting, logistics, webinar speaking, etc.

San Francisco Bay Area

- Worked cross-functionally with product, business and support teams to deliver quality and timely translations for 31 languages.- Worked with several vendors to support the project allocated to them and ensure timely deliveries and drive quality control and improvement.- Created actionable reports to educate and provide qualitative and quantitative feedback to design and engineering departments.- Piloted the international Quality Assurance project; supporting internal, off-site teams and managing external vendors.

San Francisco Bay Area

- Supported the international product experience by analyzing large sets of data and providing engineering, design and business teams with actionable reports and user experience feedback.- Managed the international Quality Insurance project as well as the vendors involved in its efforts.

Aliso Viejo, Ca

- Worked cross-functionally to ensure that the pipeline runs smoothly at all time and acted as liaison between alldevelopment departments and the Localization teams (Translation vendors, Off-site editors and LQA vendors).- Planned for, coordinated and integrated localized content throughout the various development release schedules.- Kept track of features and communicate upwardly, downwardly and laterally to provide stakeholders with timely updating on status changes, project evolution and readiness.- Ran meetings, took notes for stakeholders and turned conversation points into action items.- Championed Localization and LQA in kick-off meetings, identifying resource needs and dependencies and estimating durations and in Critical Issues meetings with other Development and Operation Leads to identify and prioritize high importance bugs.- Managed, supported and scheduled for external LQA team, budget resources depending on varying factors such as volume expectations, content release plan, etc.- Traveled internationally to regional office to streamline and document processes (Localization and LQA) Identified, documented and maintained internal and external (vendors) processes, knowledge base, data deliverables and tutorials.

Aliso Viejo, Ca

- Performed research and problem solving on a diverse scope of Customer Service and Support issues while always striving to craft the best solutions for different levels of amplitude and severity- Coached, trained and provided daily feedback for international vendors in order to ensure proper development and best quality in work - Performed QC weekly- Updated support teams on changes of policy, procedures and game updates- Communicated daily with interdepartmental teams and offices covering all aspects of business in Operations, Publishing and Development- Provided management with metrics, analysis and other relevant reports regarding the quality and the performance of the support teams- Acted as GSU Lead for 2 months when previous position holder left the company- Researched and analyzed large volumes of data to identify fraud and cheating patterns

Laguna Hills, Ca

- Top performer - identified and verified over 300 issues quarterly - Performed functional testing on various types of contents (Gameplay, Art, UI, Web, etc..) as well as Localization testing- Worked cross-functionally with designers, artists and engineers and represented QA as well as provided user and player-oriented feedback as part of a SCRUM/Agile team- Gathered and analyzed large amounts of feedback from various sources (forums, social medias, etc...) and converted into actionable reports- Worked independently to create and maintain test cases

Irvine, Ca

- Performed localization AND functional testing on game clients, website content, company software, etc- Worked closely with a wide variety of teams on Blizzard Entertainment games and other projects (media releases, web pages, tools, etc.)- Worked with QA and other writers to research, test, fix, and document localization and user interface issues- Developed and executed self-generated test plans to follow regression procedures with minimal errors- Acted as project manager for a internal tool creation assignment - Translated content from all departments on a weekly basis- Took on additional projects as needed to best support team