Simon Round Email and Phone Number
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Simon Round personal email
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Simon Round is a Technical Analyst at Cafcass (Children and Family Court Advisory and Support Service) at Cafcass (Children and Family Court Advisory and Support Service). He possess expertise in management, project management, stakeholder management, change management, training and 33 more skills. Colleagues describe him as "I worked with Simon for number of years during which time Simon provided a first class service. He reporting directly to me and I felt that his daily customers received a first class service and his technical ability enabled him to resolve any challenge he was presented with relative ease. He can be relied upon to deliver what is asked of him and he became a great friend and reliable colleague who can be trusted and work under own motivation and guidance when needed. I would have no hesitation in recommending Simon and would like the opportunity to work with him again in the future."
Cafcass (Children And Family Court Advisory And Support Service)
View- Website:
- cafcass.gov.uk
- Employees:
- 740
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Technical AnalystCafcass (Children And Family Court Advisory And Support Service) Sep 2017 - PresentYork, United Kingdom
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1St Line Support AnalystHarrogate & District Nhs Foundation Trust Jan 2014 - Sep 2017The central point of contact for over 4000 staff both in the community and in Harrogate Hospital, resulting in over 3000 helpdesk calls per month. Dealing with IT related problems across multiple hardware platforms, operating system and applications. Providing first line support and first time fix to over 85% of calls and logging calls to the appropriate IT Specialist where necessary. Managing new starter username/logon creationLiaising with staff at all levels of the Trust, IT Specialists and suppliers to ensure problems are resolved as soon as possible.Other duties and responsibilities included management of mobile phones, IT ordering using the Oracle Ordering system, receiving equipment and logging calls for new computers and software to be installed. Obtaining quotes for new hardware and software. Acting as one of two RA Managers for the Trust and ensuring that Smartcards are produced and managed in accordance with Information Governance and national guidelines. -
Workforce Systems ManagerHarrogate & District Nhs Foundation Trust Jan 2009 - Jan 2014Responsible for the implementation, Rollout, Training and support of the Electronic Staff Rostering system (RosterPro Central). Manage a small team of Workforce Information analysts. I also develop bespoke reporting functionality using existing database and Microsoft products using a best fit approach to deliver requirements to end users.
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Regional Business Process & Systems ManagerMorrison Utility Services Apr 2006 - Dec 2008Investigation of business process change and systems change requests. Keeping the business aware of legislation changes that effect process and systems. Creation of Systems Specifications. Liaising with Developers, Third Party Support and the Business at all levels. Management of PDA's and applications used for creation of Audits by Work Gangs and Auditors. Creation of reports from various database using tools such as Microsoft Access and Tableau. Management of User accounts (new starters & leavers)Ordering Hardware & Software to meet user requests and requirements. Project Management of IT Aspects of new site setups and site closures. Analysing IT Issues/Problems and Managing resolution/Escelation with the Helpdesk -
Desktop Management EngineerLogica May 2002 - Apr 2006On site Desktop, Server & Software support to Logica Customers within the North of England.
Simon Round Skills
Simon Round Education Details
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King James'S School -
King James'S School Knaresborough
Frequently Asked Questions about Simon Round
What company does Simon Round work for?
Simon Round works for Cafcass (Children And Family Court Advisory And Support Service)
What is Simon Round's role at the current company?
Simon Round's current role is Technical Analyst at Cafcass (Children and Family Court Advisory and Support Service).
What is Simon Round's email address?
Simon Round's email address is si****@****.nhs.uk
What is Simon Round's direct phone number?
Simon Round's direct phone number is +4478347*****
What schools did Simon Round attend?
Simon Round attended King James's School, King James's School Knaresborough.
What skills is Simon Round known for?
Simon Round has skills like Management, Project Management, Stakeholder Management, Change Management, Training, Business Process, Databases, Program Management, Service Delivery, It Service Management, Process Improvement, Team Leadership.
Who are Simon Round's colleagues?
Simon Round's colleagues are Annabelle Hoggan, Jennie Bibby, Susie Gibson, Joyce Scoins, Wild Alison, Maggy Hepworth, Julie Kelly.
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Simon Round
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Simon Round
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