Simon Roy

Simon Roy Email and Phone Number

Team Lead, Payments Advisors @ Lightspeed Commerce
Montreal, QC, CA
Simon Roy's Location
Montreal, Quebec, Canada, Canada
Simon Roy's Contact Details

Simon Roy work email

Simon Roy personal email

n/a
About Simon Roy

Areas of Expertise: • Excellent interpersonal and communication skills in both English and French• Proficient in demonstrating tact and diplomacy• Customer relationship management• Customer advocacy• Ability to work both independently and in a team environment• Customer satisfaction • Conflict management • Extensive experience working with allied agencies and third party partners• Detail oriented• Troubleshooting• Expert in remaining calm in highly stressful situations• Capable of learning new processes and procedures quickly and efficiently while putting into practice

Simon Roy's Current Company Details
Lightspeed Commerce

Lightspeed Commerce

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Team Lead, Payments Advisors
Montreal, QC, CA
Website:
lightspeedhq.com
Employees:
3259
Simon Roy Work Experience Details
  • Lightspeed Commerce
    Team Lead, Payments Advisors
    Lightspeed Commerce
    Montreal, Qc, Ca
  • Lightspeed Commerce
    Payment Advisor Level 2
    Lightspeed Commerce Jul 2024 - Present
    Montreal, Quebec, Canada
  • Lightspeed Commerce
    Payment Investigator
    Lightspeed Commerce Jan 2024 - Present
    Montreal, Quebec, Canada
  • Lightspeed Commerce
    Jr Risk Underwriter
    Lightspeed Commerce Jan 2023 - Jan 2024
    Montreal, Quebec, Canada
  • Urgences-Santé
    Paramedic
    Urgences-Santé Sep 2008 - Jan 2023
    Paramedics Urgences-santé has close to 1,700 employees, 1,000 paramedics, 270,000 interventions per year, 390,000 calls per year, 1 health communication center, 3 operational centers, 1 training center and 1 headquarters serving 18 emergency rooms, 1 international airport, 1 metro and 2.5 million inhabitants in the territories of Montreal and Laval. Urgences-santé is a mobilized organization focused on quality, safety and innovation and also part of one of the largest pre-hospital emergency organizations that treats more than 40% of all emergency calls in Quebec. In addition are leaders in pre-hospital emergency research with around twenty ongoing collaborative studies.Role and Responsibilities• Respond to emergency calls such as sudden illness, accidents (automobile, industrial, etc.), building collapses and natural disasters• Provide emergency medical care or care in route to other medical facilities• Use proper techniques for first aid, medical treatments, etc.• Transport the patients to the required hospital or other medical facilities for further medical care as appropriate• Educate the public on health and safety issuesRequired Skills• Demonstrated interpersonal skills• Strong observational and listening skills• Ability to confidently assess and appropriately manage ambiguous and/or emergency situations• Write and submit concreate and accurate reports on incidents • Verbal and written proficiency in English and French

Simon Roy Education Details

Frequently Asked Questions about Simon Roy

What company does Simon Roy work for?

Simon Roy works for Lightspeed Commerce

What is Simon Roy's role at the current company?

Simon Roy's current role is Team Lead, Payments Advisors.

What is Simon Roy's email address?

Simon Roy's email address is si****@****dhq.com

What schools did Simon Roy attend?

Simon Roy attended Cégep De Rivière-Du-Loup, Cégep De Rimouski.

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