Simon Smith

Simon Smith Email and Phone Number

Office Administration | Customer Service | Logistics | Training | Analysis @ Fearless Meat
Simon Smith's Location
Toronto, Ontario, Canada, Canada
Simon Smith's Contact Details

Simon Smith personal email

About Simon Smith

Results-oriented, dependable professional with over 20 years of experience in administration, analysis, leadership, and customer service. Highly collaborative and passionate about delivering superior performance. Proven ability to develop strong relationships, resolve complex issues, and deal with tense situations. Won various awards for delivering exceptional customer service, adherence to scheduling, and effective mentoring.Skills & Competencies• Excellent communicator (written and verbal); comfortable speaking with all levels of management, customers, and suppliers• Strong analytical, strategic, and decision-making ability• Focused on producing the optimal results for any project or task• A natural leader, with a passion to coach others• Able to prioritize and handle multiple tasks and projects, with minimal supervision• Demonstrates empathy, discretion, and calmness in extremely tense situations• Comfortable working independently or with others• Technology skill set: MS Office (Excel, Word, PowerPoint, Outlook), SQL, Nexxsys, ACT, QuickBooks, KnowledgeBase, Heat, FLO, Octopus, WebCSR, TotalView, USupervisor

Simon Smith's Current Company Details
Fearless Meat

Fearless Meat

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Office Administration | Customer Service | Logistics | Training | Analysis
Simon Smith Work Experience Details
  • Fearless Meat
    Front Of House
    Fearless Meat Sep 2022 - Present
    Toronto, Ontario, Canada
  • Hexatronic Canada Inc.
    Office Manager
    Hexatronic Canada Inc. Feb 2015 - Jun 2022
    Toronto, Ontario, Canada
    • Performed various administrative responsibilities, such as creating quotes, purchase orders, and invoices. Coordinated with internal and external customers regarding order status, shipping dates and inquiries.• Ensured timely order fulfilment and initiated actions to address issues as required• Maintained company database. Responsible for accurate monthly inventory counts.• Conducted monthly closing of accounts payable/receivable. Collected overdue payments.• Participated at trade shows, and held training sessions with customers. Repaired faulty equipment.• Prepared, tracked, shipped and received local & global shipments• Obtained Forklift Operator certificate
  • Pharmacy.Ca
    Order Fulfillment Specialist
    Pharmacy.Ca Sep 2013 - Feb 2015
    Toronto, Canada Area
    • Processed online orders, medical prescriptions and refills to ensure accuracy and timely delivery• Dealt with patients, physicians, insurance companies and manufacturers to process reimbursements• Provided customer service and follow-ups• Maintained accurate inventory counts on a monthly basis and other reports as required• Trained and coached new staff
  • Pharmacy.Ca
    Program Coordinator (Botox Access Program)
    Pharmacy.Ca May 2012 - Sep 2013
    Toronto, Canada Area
    • Assisted patients with insurance coverage and processed deductible payments for medically required procedures• Worked with patients, physicians, insurance companies, and the manufacturer to process treatments and accurately replace used medication• Trained incoming staff• Created and maintained detailed records of orders and correspondence, and generated reports as required
  • Optima Communications
    Team Leader
    Optima Communications Aug 2010 - May 2012
    Toronto, On
    • Monitored and coached two inbound teams: Canadian Securities Institute (10-15 employees) and College of Nurse of Ontario (5-10 employees)• Back-up supervisor for two other outbound business-to-business campaigns (First Reference, Lexmark)• Produced daily & weekly performance reports for upper management• Attended client meetings to discuss campaign results and future planning• Trained incoming staff• Handled escalated calls; consistently demonstrated empathy and calmness with difficult customers
  • Optima Communications
    Customer Service Agent
    Optima Communications Apr 2008 - Aug 2010
    Toronto, Canada Area
    • Provided inbound customer service, via phone and email, for students and prospects of the Canadian Securities Institute• Provided inbound customer service, via phone, for members of the College of Nurses of Ontario and customers of Hydro One• Kept detailed logs of all communications
  • Wychwood Park Animal Hospital
    Clinical Support Staff
    Wychwood Park Animal Hospital Jun 2006 - Apr 2008
    Toronto, On
    • Assisted in all areas of the clinic: customer service, billing, payments, appointment booking, surgery, general animal care, training of new staff• Responsible for daily revenue verification and recording, plus inventory assessment and verification
  • University Of Toronto, Toronto Public Night School
    Full-Time Mature Student
    University Of Toronto, Toronto Public Night School 2004 - 2007
    Toronto, On
    Veterinary medicine educational requirements
  • Nortel Networks
    Financial Analyst
    Nortel Networks May 1998 - Oct 2002
    Brampton, On
    • Member of global Information Systems team, responsible for North American asset management• Responsibilities included: vendor invoice reconciliation and approval, daily contact with vendors and lenders, regular and ad-hoc reporting, budget creation and monitoring, purchase order preparation and verification, analyzing cash flow trends to identify areas of improvement, recovering overpayments, conducting physical and procedural audits of leases assets, expectation analysis• Trained new staff• Led daily team-building exercises

Simon Smith Skills

Analysis Customer Service Team Leadership Coaching Time Management Microsoft Office Communication Knowledge Base Financial Analysis Management Heat Flo Octopus Webcsr Totalview Usupervisor Group Presentations Analytical Skills

Simon Smith Education Details

Frequently Asked Questions about Simon Smith

What company does Simon Smith work for?

Simon Smith works for Fearless Meat

What is Simon Smith's role at the current company?

Simon Smith's current role is Office Administration | Customer Service | Logistics | Training | Analysis.

What is Simon Smith's email address?

Simon Smith's email address is cr****@****ail.com

What schools did Simon Smith attend?

Simon Smith attended Mcgill University, University Of Toronto, Toronto Public Night School, Ashbury College.

What skills is Simon Smith known for?

Simon Smith has skills like Analysis, Customer Service, Team Leadership, Coaching, Time Management, Microsoft Office, Communication, Knowledge Base, Financial Analysis, Management, Heat, Flo.

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