Trip Car Rental is a global car rental booking service platform under Trip.com Group, consistently committed to providing global users with fast, high-quality, and cost-effective car rental services. With a focus on excellent service, Trip Car Rental aims to become the preferred car rental brand for users, offering a convenient and hassle-free car rental experience worldwide.Leveraging the advantages of an aggregated platform, Trip Car Rental integrates global car rental supply chain resources to provide convenient car rental services for users. By the end of 2023, Trip Car Rental had expanded to more than 200 countries and regions worldwide, with over 150,000 locations, and supports 12 languages. In countries such as China, Thailand, Malaysia, the Philippines, the United States, Canada, and the UAE, Trip Car Rental also offers a deposit-free service, which is a milestone in the car rental industry.

Ride-Hailing Business was established in 2014, providing refined, differentiated and high-quality transportation services around the world based on airports, hotels, and other scenic spots. After 10 years of development, it has become the world's leading online Ride-Hailing platform, ranking first in the Chinese outbound travel car service market. Services cover around 150 countries, more than 1000 cities.

Incubated local guides from scratch to provide more travel solutions for independent travelers, while also creating employment opportunities for individual merchants in the tourism industry. Since its inception, the guide platform has registered over 40,000 guides, covering 106 countries and more than 2,400 destinations worldwide, serving users over 3.5 million times.

Built Ctrip's Customer Service team for Cruise business line from the ground up. Leveraged accumulated service management experience to quickly support the development of new business, helping the cruise business achieve annual growth of over 120%.

Established Ctrip Visa Service Center (in Beijing, Shanghai, Guangzhou, and Chengdu) from scratch, leading a team of over 300 people. By utilizing lean production methods, achieved a 65% reduction in operating costs while simultaneously doubling business growth within two years.

Started working as a customer service representative, and subsequently held various positions in Vacation Customer Service, including team leader, supervisor, and senior supervisor.