Simon Thatcher work email
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Simon Thatcher personal email
With over 10 years experience in the Contact Centre industry I'm always pleased to still say how much I love and enjoy what I do. I am excited to be taking the first steps in my next big adventure as the Training & Quality Manager at Woven.
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Training And Quality ManagerWovenBristol, Gb -
Training And Quality ManagerWoven Mar 2019 - PresentBristol, United Kingdom -
Senior Learning & Development ConsultantEcho Managed Services Aug 2013 - Present -
Learning & Development ConsultantCallcredit Information Group Apr 2010 - Aug 2013Bristol, United Kingdom -
Quality AnalystCallcredit Information Group Oct 2008 - Apr 2010Bristol, United KingdomI was hired for a brand new role within the organisation. I was required to set up a new quality department to meet the growing needs of the business. • Writing, implementation and continual development of internal quality polices and procedures• Development of coach the coach training for team leaders • Responsibility for overall quality performance for over 10 different campaigns • Responsible for ISO 9001 quality compliance • Development of quality reporting • Creation of quality incentives • Creation of quality fail procedures • Direct liaison with stakeholders including implementing quality process within their own organisations.
Simon Thatcher Skills
Simon Thatcher Education Details
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City Of Bristol CollegeLevel 3 Certificate -
City Of Bristol CollegeGnvq -
Newbury College Of Further EducationA Level -
Turnpike Secondary SchoolGcse
Frequently Asked Questions about Simon Thatcher
What company does Simon Thatcher work for?
Simon Thatcher works for Woven
What is Simon Thatcher's role at the current company?
Simon Thatcher's current role is Training And Quality Manager.
What is Simon Thatcher's email address?
Simon Thatcher's email address is si****@****-ms.com
What schools did Simon Thatcher attend?
Simon Thatcher attended City Of Bristol College, City Of Bristol College, Newbury College Of Further Education, Turnpike Secondary School.
What skills is Simon Thatcher known for?
Simon Thatcher has skills like Training, Customer Experience, Performance Management, Coaching, Call Centers, Training Delivery, Team Management, Employee Training, Training Needs Analysis, Management Development, Soft Skills, Crm.
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