Simon Toth Email and Phone Number

I started with Oriana House as a Computer Specialist in 2008 with a primary focus on workstation software and OS environment management. Over the next few years more Windows server and SQL database management duties were added to my duties until I was officially promoted to a Systems Administrator position in 2012. I currently design and maintain Oriana House's VMware vSphere private cloud and physical server load including interconnectivity with our roughly 30 locations across the state. My specialties are in Windows systems administration with a strong focus on Active Directory and Group Policy management as well as systems security and compliance.

Tier 2 and 3 technical support for residential DSL Internet service.Accepted escalations from 4 call centers across 3 countries as a member of a supervisor escalations team.Managed outstanding support hand offs, ensured prompt resolution, and performed database reporting and other various ticket management tasks.