Simon Webster Email & Phone Number

Sydney, Nsw, Au

Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Directed a back office continuous improvement program within Bupa Aged Care Australia focusing on non-clinical processes, systems, structures and interfaces with market unit functions in order to identify opportunities for re- engineering, eradication, automation and efficiency.Managed Bupa Aged Care Australia’s process asset including service improvement team who ensured compliance remediation and alignment with new aged care standards.

London, United Kingdom & Sydney

Provided continuous improvement leadership and management consulting services across Bupa globally working in and with locations such as the United Kingdom, Spain, Hong Kong, Saudi Arabia & Australia.

Sydney, Australia

Responsible for the roll-out of Lean at Bupa Aus & NZ, introducing and embedding a Lean culture and mindset across the organisation to transform processes and ways of working to be customer-centric, automated, streamlined and repeatable.

Sydney, Australia

Management of an internal consulting service combined with a Information Services partnership manager role for Sales, Corporate Sales and the Chief Medical Office.Built and leveraged business relationships at all levels throughout the Aus & NZ Market Unit (ANZ MU) ensuring a mature understanding of business and technology strategies.Ensured the business unit interests and outcomes were represented and articulated within Information Technology/Services to ensure all technology solutions meet expectations.Acted as the interface between Information Services and other BU functions for formal and regular communications regarding service, projects and incidents.

Led internal consulting team in delivering best practice business improvement and consulting services. Partnering with the wider Bupa Australia businesses, acting as a trusted advisor utilising both Lean and Project management principles in order to deliver medium to highly complex projects. Established the Business Consulting Team as a trusted business partner within Bupa Australia whilst developing a service model and strategy that ensured sustainable improvement delivery.

Member of internal consulting group delivering best practice business improvement and consulting services. Partnering with the wider Bupa Australia businesses, acting as a trusted advisor utilising both Lean and Project management principles in order to deliver medium to highly complex projects.

Junior Business Analyst combined with system & user acceptance testing.