Working alongside the Managing Director for this family owned group of garden & leisure centres.• Multi-site management responsibilities, including, sales, procedures and staffing.• Implemented training and procedures with the production of the “Retail Operations Manual”.• Formalised personal development plans for both managers and team members.• Implemented computerised stock control and purchasing systems designed to access stocks across the group and shrink… Show more Working alongside the Managing Director for this family owned group of garden & leisure centres.• Multi-site management responsibilities, including, sales, procedures and staffing.• Implemented training and procedures with the production of the “Retail Operations Manual”.• Formalised personal development plans for both managers and team members.• Implemented computerised stock control and purchasing systems designed to access stocks across the group and shrink stock holding values enabling improved cash flow.• Responsible for retail product purchasing and range selection including negotiation with suppliers for favorable credit terms, cost price and product availability.• Design and managed redevelopment of our 4 acre Enfield site, including a new family restaurant and facilities, re-roofing projects, new sewer systems, and building of additional steel frame retail units. Projects have been completed on time, within budget and the site remained operational at all times.• Implemented distribution and warehouse solution across the group, saving stock holding, storage costs and improved turn around for both internal transfers and direct dispatch. Show less

Formerly one of the UK’s largest manufacturers of outdoor furnishings, with trade accounts in the high street & garden centre retail environments. The company also operated a chain of retail outlets in order to clear discontinued SKU’s, overstocks and trial new product developments ready for release into the general market. My duties and achievements included the following,• Responsible for the group’s retail activities, whilst managing a group of key trade accounts.• Project… Show more Formerly one of the UK’s largest manufacturers of outdoor furnishings, with trade accounts in the high street & garden centre retail environments. The company also operated a chain of retail outlets in order to clear discontinued SKU’s, overstocks and trial new product developments ready for release into the general market. My duties and achievements included the following,• Responsible for the group’s retail activities, whilst managing a group of key trade accounts.• Project managed restructure of non-profitable retail sites alongside new store openings all completed within deadlines and within budget.• Designed and implemented EPOS systems to integrate stock records, margin performance, distribution systems, and customer relationship management.• Responsible for the delivery of financial & manufacturing budgets.• Carried out research and product development into new markets including the launch of the companies’ range of dining & bedroom furniture categories.• Re-structured Head office administration processes reducing staff overheads whilst maintaining all other standards.• Represented the company at various PR events and trade shows• Sourced and implemented external warehousing and distribution providers for direct customer dispatch. Show less

Provided managerial support to two regional managers with 45 stores in the southern region. Assisting in the management of day-to-day operations, alongside the development and motivation of both managers and team members.• Constructed “Peak Planning” dossier for the region, which has now been formally incorporated into the national DSGI training systems.• Project managed the regions schedule of re-branding from Dixons to Curry’s Digital.• Responsible for the regions… Show more Provided managerial support to two regional managers with 45 stores in the southern region. Assisting in the management of day-to-day operations, alongside the development and motivation of both managers and team members.• Constructed “Peak Planning” dossier for the region, which has now been formally incorporated into the national DSGI training systems.• Project managed the regions schedule of re-branding from Dixons to Curry’s Digital.• Responsible for the regions “Right Stock” program. Liaising with group purchasing, national, and local distribution to ensure each outlet was supplied with the right products at the right time to guarantee customer satisfaction.• Production of “Security Control Reports” investigating risk areas in both legal and administrative procedures.• Provided emergency managerial support to stores across the region. Show less

Responsible for day-to-day running and upkeep of this group’s six locations. This was a varied role spanning two key business areas, photographic retail, & facilities management.• One of the UK’s leading photographic studios, generating £10 million turnover per annum.• Management of in excess of 250 employees and 6 departmental managers including, Sales, Customer Service, Promotional, Production, Creative, & Telesales personnel.• Responsible for the day-to-day… Show more Responsible for day-to-day running and upkeep of this group’s six locations. This was a varied role spanning two key business areas, photographic retail, & facilities management.• One of the UK’s leading photographic studios, generating £10 million turnover per annum.• Management of in excess of 250 employees and 6 departmental managers including, Sales, Customer Service, Promotional, Production, Creative, & Telesales personnel.• Responsible for the day-to-day operations, purchasing and health &; safety, reporting directly to the board of directors.• Project managed the relocation of our head office and call centre operations to new premises.• Responsible for the sourcing, negotiation and supply of consumables and services.• Implemented stock control procedures negotiated costs & managed budgets in order to control profit &; loss.• Implemented new data capture, telecommunication, and digital processing systems including in-house specific software in order to greatly increase productivity. This project was completed on time and within budget requirements.• Increased productivity at our production sites by over 400% by introducing automated machinery and the implementation of KPI’s• Managed a further three commercial properties based in high profile city centre locations.Responsible for the complete refurbishment of our 72,000sqft central London and the 75,000sqft Manchester premises. These launches were completed on time and within budget.• Responsible for facilities and tenant liaison of these locations. Show less