Simon Whiteway Email & Phone Number

Trowbridge, England, United Kingdom

Invercargill, Southland, New Zealand

With a desire for more autonomy and responsibility I moved into a new department, quickly learning the complex established process. In this role I single-handedly managed bespoke customer orders from ordering to invoicing, while collating and managing customer data and performing operational administration. I also undertook projects to digitise and automate the existing manual process, working towards using a single data source and project management software to improve the efficiency and mitigate the environmental impact of the department. While situated within a team, this role worked independently, being solely responsible for the smooth operation of the department. This challenged me to adapt and learn new process quickly, in order to understand and improve procedures. My attention to detail and creative problem solving were key to my success in this role.

Invercargill, Southland, New Zealand

In this busy role my main duty was to oversee the procurement of large, repeated orders from various international suppliers, while updating and regularising interactions with them. This involved coordinating with dozens of suppliers and communicating with various internal stakeholders, and required a high degree of organisation and time management. Due to my efficient time management and strong work ethic, I was also able to undertake a range of data management projects. These required flexibility and effective prioritisation, as well as advanced technical skills which I developed in this role.

Halfmoon Bay, Southland, New Zealand

In this customer-facing administration and sales role I was responsible for creating and managing the complex schedule for water taxi services, in coordination with staff and external agents, alongside dealing with customer service and frequent communications. My adaptable mindset and rapid problem solving, as well as attention to fine detail and thorough organisation enabled me to excel in this role. I also undertook various additional duties, such as data management projects and building out the company website.

Gloucester, England, United Kingdom

In this role I managed the successful planning, operation, delivery and subsequent monitoring of two new projects, working in tandem to deliver improved education for children under the age of five. Demands differed every day, requiring me to display independence and initiative in my approach. A key skill was organisation, both in terms of organising regular monitoring and publicity meetings as well as large-scale publicity events and training workshops, and in managing and efficiently prioritising competing deadlines for the two projects. I was able to effectively keep in touch with the many stakeholders due to my clear communication and ability to multi-task. My strong suite of technical skills was also a valuable asset: not only did I need to stay on top of the operational administration of the two projects, but I first had to create the apparatus with which to do so. Once gathered, I also analysed the data that the projects were producing to ascertain whether they were achieving their aims, producing regular summaries for senior leadership. I also held financial responsibility for the two projects, ensuring that they did not overspend and money was used effectively to meet the project goals.

Gloucester, England, United Kingdom

I was asked to return to GCC to undertake a process overhaul and data management project. I was required to create and undertake a new process for identifying and ceasing Council involvements with young people who no longer required support. This included creating guidance and handover materials for following years, besides writing regular progress reports seen by upper management. After I completed this project six weeks ahead of schedule, I took on a similar role to that described below, as well as continuing to advise on the new cease process and running weekly panels for senior leadership.

Gloucester, England, United Kingdom

As part of the busy SEN Team I undertook a variety of administrative roles, including operational administration, casework support and frequent communication. The role encompassed advising professionals, members of the public and the subjects of the plans which the team issued and maintained, and responsibility for these plans being produced to a high quality. In this role I worked efficiently at lengthy, complex procedures to meet strict legal deadlines. My keen eye for detail was vital to ensure these legal documents were correct. I was adaptable in my approach to work, prioritising between different jobs competing for the same deadline. I performed most of my work individually, conducted as part of the whole team’s coordinated approach.

Master'S Degree, History Of Warfare, Distinction

Bachelor'S Degree, War Studies, 1:1