Simon Y. Email & Phone Number

Design and build multi-product, multi-channel, multi-branded mandatory and marketing campaign selections based on a variety of criteria including product usage, transactional data, etc.Interacts closely with internal Marketing teams and their stakeholders to develop marketing/sales campaigns and provide insight into segmentation strategy.Provide ongoing.

DMI supporting colleagues throughout the Constabulary with innovative approaches to digital opportunities within investigations.

Gloucester, United Kingdom

• Analysing previous calling patterns, staffing and customer behaviour to produce accurate projections for multiple departments going forward
• Liaising with multiple internal stakeholders to help create accurate projections as well as becoming a KPI within the planning cycle
• Root Cause Analysis (RCA) on incidents that have occurred that resulted in anomalous results and determine the scope of how long this may carry on for, whilst conducting and implementing solutions in meantime.
• Researching and gathering external information, analysing and using this information to pass on knowledge to others, as well as implement them into future outlooks (e.g. Base Rate changes / Black Friday shopping Sales.
• Educating self upon emerging trends and technologies that could help in day to day role as well as new methodology that could be applied to help improve customer or banking processes.

Bsc (Non Honours), Computer Forensics

Btec, Forensic Science