Simon Yeadon Email & Phone Number

Greater Manchester, England, United Kingdom

Manchester, United Kingdom

I currently provide an administrative service to the Digital Services (ICT) department to support effective and efficient service deliveryProduce clear, accurate information at the request of the Management team, using a range of corporate databases and other Microsoft toolsMaintain an understanding of all Corporate Support administrative activities and functions to provide resilience and flexibilityPlan and prioritise own work and work with other members of the team to provide a timely service

Manchester, United Kingdom

I was working in administration for Eccles Fire Station. My job involves data input, creating documents such as quarterly reports on Excel, working on audits, procuring and ordering equipment, leading on surveys and collating data and analysing it.

I was a Pharmacy Assistant in a very busy hospital, my duties include; ward top ups, returning medicines, disposal of medication, recycling medicines, reception duties, till duties (including cashing and money handling), reception phone duties (including queries and complaints), crash box checks and I have recently been working on the Emergency Assessment Ward speaking to patients to see if they have brought in their medicines from home.

Carlisle, United Kingdom

Part of my role here is to ensure that promotions are kept up to date, price check, offer advice for various medical problems, be able to accurately offer suggestions for products and sell them. Significant trust is demonstrated as I handle customers’ confidential information and handle controlled substances constantly. It has been vital to create swift rapport with customers and gain their confidence in order to perform this role. Another part to this role is admin work; I have to request and print off prescriptions, and handle large amounts of money in the safe.

Carlisle, United Kingdom

My role here was very customer service based; again I had to create a swift rapport with customers and serve both food and alcohol. I was trusted to work on the tills, handling significant amounts of money. It was vital to be able to work both as part of a team, facing challenging shifts and large events, but also individually. Furthermore, when required I ensured that cleaning was kept up to standard by continually checking what had been done, and doing some myself.

Carlisle, United Kingdom

Checkout assistantI was at the forefront of customer service and interaction in this role. I gained extensive experience in creating rapport, swiftly helping and advising about products and working on the checkouts. Whilst on the checkouts I was given the responsibility of handling money, and working independently. I had to ensure that the store was kept clean and tidy, and that the customer had the best experience possible as customer satisfaction was the most important part of my role. Personal shopperHere I gained experience with a palm pilot. I was given large lists of customers shopping which they had bought online, and I was entrusted to go around the stores and collect the items. Here time keeping was vital, as deliveries had time slots so I had to ensure that items were collected with enough time for them to then be delivered. Another part of this role was to decide on substitutions. If someone had bought something which we no longer had in stock, then I would find a suitable item to replace it with so that we offered the best customer service possible. Communication and team work was vital, as there were several people doing this alongside me, and we worked whilst the shop was open to customers.

Gcse, English Language And Literature/Letters, C

Gcse, Mathematics, C

Nvq Level 2, Plumbing Installations, Pass

Nvq Level 2, Electrical/Electronics Equipment Installation And Repair, General, Pass

Gcse'S, A-D