Managing newly informed Deceased Estates cases as part of a specialist team working within Group Customer Remediation, working collaboratively with a number of business areas and project teams to ensure correct outcomes for the estates. Investigating and analysing data and records from a wide variety of systems, developing processes, problem solving and supporting various projects.

Responsible for the procurement of FF&E (Furniture, Fixtures and Equipment) and Facility Services for the Mark Moran Group property portfolio, as well as project management of developments.Sole driver for procurement of FF&E for the iconic and award winning $165m retirement and aged care facility ‘Mark Moran Vaucluse’, delivered on time for opening in August 2016.Reduced ‘MMV’ FF&E budget by $2m through effective product sourcing.Active involvement in all design and build stages in relation to FF&E.Achieved cost savings for property fit-outs, marketing signage and general procurement items through supplier negotiation and selection.Managed and coordinated delivery and placement of FF&E into MMV by deadline, included managing a 10 strong team of removalists as well as all external supplier delivery operatives.Built and maintained relationships with all key stakeholders, including Business Owners, Property Director, Finance, Architects (Marchese Partners), Construction Company (Brookfield Multiplex), and Suppliers.Managed all development processes and consultations in delivering to point of Development Application for Ballina Beach Village upgrade (including Design, Bushfire, Aboriginal Heritage, Ecological, Water/Wastewater, and Contaminated Land).Initiated FF&E integration into development for upcoming Mark Moran Warrawee aged care facility project.

Responsible for managing a portfolio of suppliers to the Leading Appliances business, including Panasonic, Sharp and TCL among others.Negotiated pricing and product offers for the Group.Created and maintained supplier Trading Agreements.Product selection and price setting for monthly catalogues.Maintained pricing in RMS point of sale system.

Joined the Appliances sector of Leading Edge Group at ‘start up’ stage – responsible for implementing product related reporting and marketing procedures.Business and process analysis in relation to systems development.Managed key supplier and member relationships (60+ retail stores nationwide).Ensured quality of product data and pricing.Consolidated product orders for member stores.Coordinated marketing materials/campaigns, including monthly catalogue distribution, newspaper inserts, cinema advertising - developed an improved process that was taken on board by other sectors within the Group.Coded, raised and issued invoices/credits/rebates to suppliers and member stores.Investigated and resolved product order queries by member stores.

Provided advice, guidance and business intelligence for HR and administrative practices to University Managers as appropriate.Collated and monitored planning, quality and governance processes, and produced summary reports from feedback mechanisms.Produced, maintained and disseminated high quality user documentation for Business Administration to support succession planning and business continuity processes.Determined, supervised and coordinated workloads for 3 team members.Provided support for all HR activities including sickness, leave, appraisal, staff development, induction, contractual issues.Maintained and developed the access, security framework and process for users of Banner (Student records system) including administering the addition, amendment and deletion of user access.Focussed on continuous improvement and identifying efficiency gains.

Managed a portfolio of over 4700 products, which included developing product ranges, local and international product sourcing and selection, sell price structuring, supplier contract negotiation, marketing, forecasting and achieving sales and margin growth year on year.Developed strong relationships with key suppliers to enable successful negotiation of cost savings and generate marketing support.Consistently reviewed competitor activity and price benchmarking to improve market position.Sourced fast moving products to the Far East, achieving greater profitability.Successfully hit deadlines for the production of 3 catalogues in the UK and Europe annually, as well as selecting products and pricing for multiple monthly brochures and email promotions.Responsible for the creation of new product data modules, imagery, and the ongoing upkeep of such information.Communicated effectively with French, German, Australian and Asian business units with regards to shared information and problem solving.Product categories managed:Lamps and LightingChemicals, Adhesives and TapesCar Accessories and Automotive ToolsCaravan, Trailer and Towing EquipmentCamping, Outdoor and Leisure ProductsSoldering EquipmentLabelling and Marking EquipmentPhotography and OpticsUniversal Remote ControlsHobby Kits and Modules

Improved and maintained service and inventory levels on over 12,000 SKUs, consisting of Audio Visual products, IT/Computer products and various other ranges.Achieved highest recorded individual availability on a number of occasions and with different product ranges.Used initiative to source products to alternative suppliers to improve costs and service levels, negotiating cost prices and delivery methods – this was recognised by the company awarding me the ‘ABCD’ Award (Above and Beyond the Call of Duty) as this wasn't my responsibility at the time. Developed relationships with suppliers and all internal stakeholders to improve efficiencies.Purchased stock from the Far East, involving shipment tracking and distribution of freight charges.Reduced SLOB stock by negotiating returns to supplier or adding to promotional activity for quick sale.

Various roles before joining the Inventory Team.

Commenced in the role of Inventory Coordinator over a three week period, I was then assigned to the training of a new employee before taking on the role of Assistant Buyer.Responsible for analysing stock levels of Digital and IT products at 150 stores nationwide and placing replenishment orders.Competitor analysis and product SKU creation.Developed an order system for non-stock items, resulting in improved prices for customers and reducing the processing time for store employees and the Inventory/Buying teams.