Simon Ang Email & Phone Number

Helm three major pillars within the Technology Transformation Group in STB: Technology Exploration, Technology Development and Digital Transformation.Technology Exploration: Pioneered emerging tech adoption (e.g., wearables, XR, GenAI) to transform STB and the tourism sector. Successfully transitioned experimental concepts into scalable products, one of which was through partnering with Google to launch location-based AR experiences on Google Maps in Singapore, a global first… Show more Helm three major pillars within the Technology Transformation Group in STB: Technology Exploration, Technology Development and Digital Transformation.Technology Exploration: Pioneered emerging tech adoption (e.g., wearables, XR, GenAI) to transform STB and the tourism sector. Successfully transitioned experimental concepts into scalable products, one of which was through partnering with Google to launch location-based AR experiences on Google Maps in Singapore, a global first. Collaborated with 14 tourism stakeholders to create 30 AR experiences across 4 precincts, solidifying Singapore's position as a leading "AR City."Technology Development: Led agile product teams to develop visitor-facing applications (Visit Singapore Mobile App, Website, Visitor Centre Lite, Hotel Interface System), enhancing destination discovery and visitor experiences. Directed the development of a Content-as-a-Service platform to allow seamless contribution and sharing of content for usage across different channels.Digital Transformation: Lead a team to equip STB officers with the necessary tools and skills (RPA and GenAI) to improve productivity through digitalisation. Championed the formulation of data and tech training programme for STB Management, and plan for board-wide education (workshops and ideathons). Show less

Led the GoBusiness team to develop a comprehensive one-stop portal for Government-to-Business services. Streamlined business operations by providing a centralized platform for registration, grants, permits, licenses, intellectual property matters, and COVID-19 initiatives. Empowered local businesses to navigate regulatory complexities and access government support efficiently.

Singapore

Founded and led a high-performing product team to deliver the LifeSG mobile application. Rapidly expanded the user base by 5x and doubled the service offerings within 6 months.Oversaw the development of 8 citizen Service Journeys, collaborating with 20+ designers and developers to create innovative product features. Partnered with marketing and communications to drive significant user adoption. Successfully collaborated with 15+ government agencies to identify process improvements and… Show more Founded and led a high-performing product team to deliver the LifeSG mobile application. Rapidly expanded the user base by 5x and doubled the service offerings within 6 months.Oversaw the development of 8 citizen Service Journeys, collaborating with 20+ designers and developers to create innovative product features. Partnered with marketing and communications to drive significant user adoption. Successfully collaborated with 15+ government agencies to identify process improvements and enhance service experiences. Show less

Singapore

Successfully led the development of Phase 2 of the Business Grants Portal, serving 400k local businesses and reducing grant search and application times by over 50%. Collaborated with 6+ government agencies to streamline processes and forms.Pioneered a redesign of the food and beverage business startup experience in Singapore, focusing on reducing complexity and approval times.Managed the product backlog and led a cross-functional team to design, develop, and test innovative… Show more Successfully led the development of Phase 2 of the Business Grants Portal, serving 400k local businesses and reducing grant search and application times by over 50%. Collaborated with 6+ government agencies to streamline processes and forms.Pioneered a redesign of the food and beverage business startup experience in Singapore, focusing on reducing complexity and approval times.Managed the product backlog and led a cross-functional team to design, develop, and test innovative solutions that continuously meet the evolving needs of businesses. Show less

Changi Airport

Managed daily operations for Singapore Airlines across all terminals in Changi Airport, enhancing customer travel experience in areas of check in, boarding, departure, baggage and arrival. Managed more than 50 ground handling agents during each shift, ensuring the service level is met at every area. Initiated several customer experience improvement projects such as improving way-finding at the airport and increasing user adoption for mobile application.

Managed large scale engineering systems involving millions of dollars. Specialised in hardware-software integration, communications and electronic systems. Conducted user research, design review and systems testing to ensure operations requirements are met.

Ensure the company has the capacity and resources to operateExamine the root cause of operations inefficiency considering human factors, machine factors and methodology factorsDeveloping operational models to facilitate equipment movements and resources distribution

Ucla Mba, Business Administration And Management, General

Jointly developed by UCLA Anderson School of Management and NUS Business School, the UCLA-NUS Executive MBA provides a comprehensive.

Nus Mba, Business Administration And Management, General

Bachelor Of Engineering (B.Eng.), Electrical Engineering, First Class Honours

First Class Honours Dean's List, Semester 1 & 2, AY 2004/2005

Gce 'A' Level, Mathematics And Science, Distinctions In Further Maths, C Maths, Chemistry And Physics