I worked at Freemans plc (retail Mail Order) from 1978. Whilst there I took two sections of the business through to recognition as Investors in People and one to ISO 9000 certification before moving into Human Resources. In that function I reviewed the recruitment processes, revised the company staff handbook and set up a graduate recruitment process using assessment centres. In 1998 I set up my own consultancy in to provide Investors in People advice and assessment, business consultancy, training and management development to a wide range of clients. My management training and development experience includes designing and delivering workshops on Investors in People, Business Planning, Leadership, Team Briefing, Employment Law, Recruitment and Selection, Appraisals, Absence Management, coaching and Project Management. Assessment clients have come from a range of sectors include local government, charities, schools, major construction firms, an international freight carrier, an oil company and a global food and drug company. A significant strand of the business is around organisational development, especially the development of values and the associated behaviours that will deliver the desired culture. This includes strategic and process reviews on such diverse issues as training needs analysis and job evaluation.