This short-term contract focused on preparing three agile teams, of various levels of maturity, for their first SAFe PI Planning. The role involved acting as Scrum Master and coaching the teams in better ways of working within the SAFe framework. We had a very well executed 2-day PI Planning session within weeks of the engagement starting and introduced or refreshed some agile practices which lead to a measurable increase in each team’s maturity and transparency.The contract is… Show more This short-term contract focused on preparing three agile teams, of various levels of maturity, for their first SAFe PI Planning. The role involved acting as Scrum Master and coaching the teams in better ways of working within the SAFe framework. We had a very well executed 2-day PI Planning session within weeks of the engagement starting and introduced or refreshed some agile practices which lead to a measurable increase in each team’s maturity and transparency.The contract is ending, as intended, with handover to Scrum Masters hired in permanent roles. Show less

The role originally focused on working with a new multidisciplinary team and facilitating their agile adoption. The team focus was the implementation of Salesforce Marketing Cloud. With some initial coaching and changes to their ways of working, we experienced a near immediate increase in our productivity, estimation accuracy, and collaboration. These early positive results created a solid base for further agile adoption and helped the team to gain credibility within Genesis. For… Show more The role originally focused on working with a new multidisciplinary team and facilitating their agile adoption. The team focus was the implementation of Salesforce Marketing Cloud. With some initial coaching and changes to their ways of working, we experienced a near immediate increase in our productivity, estimation accuracy, and collaboration. These early positive results created a solid base for further agile adoption and helped the team to gain credibility within Genesis. For the following 2 years I was Delivery Coach for 2 teams whose combined focus is on new product development. These teams understood the importance of customer research and developing minimal proof of concepts products to gain customer feedback. We created an environment where experimentation, fail fast learn fast, and early customer feedback loops were at the heart of the teams’ success. For the past year or so, I have been working with business teams using a variety of approaches both agile and traditional project management. We have adopted ways of working and processes suited to the nature of the work the team is doing. During this time, I also stepped into the role of Operating Model Architect, working with the Value Stream Owner on organisational level processes while a permanent person was found. Show less

Working as part of TWG’s agile transformation, acting as Scrum Master for a mix of newly formed and existing teams, with mixed levels of agile experience. Coaching various staff members and groups in both formal and informal contexts.

Forming high performance development teams and ongoing facilitation and coaching. More than just facilitating the Scrum rituals, the high points of this role have been the leading and coaching of the teams and other staff members, helping the teams to grow with their own empowerment, and to raise their profile within the organisation.PayPoint is a leader in multi-channel payment solutions for businesses. We serve millions of customers across Europe, USA, Canada and Australia, handling… Show more Forming high performance development teams and ongoing facilitation and coaching. More than just facilitating the Scrum rituals, the high points of this role have been the leading and coaching of the teams and other staff members, helping the teams to grow with their own empowerment, and to raise their profile within the organisation.PayPoint is a leader in multi-channel payment solutions for businesses. We serve millions of customers across Europe, USA, Canada and Australia, handling over 110 million transactions across both mobile and web channels, worth almost £5 billion in payments every year. The flagship PaybyPhone mobile parking service has over 7 million customer registrations. Show less

The primary focus of this role is Project Management and Scrum faciliation of the implementation of single customer view (SCV) data warehouses and associated analytical and campaign marketing tools including Unica, Neolane, Faststats Discoverer and QlikView.Major Responsibilities Include:• Delivering Business Inteligence, Marketing Solutions Projects (>£1M) Single Customer View Data Migration ETL Analysis and Marketing Tool… Show more The primary focus of this role is Project Management and Scrum faciliation of the implementation of single customer view (SCV) data warehouses and associated analytical and campaign marketing tools including Unica, Neolane, Faststats Discoverer and QlikView.Major Responsibilities Include:• Delivering Business Inteligence, Marketing Solutions Projects (>£1M) Single Customer View Data Migration ETL Analysis and Marketing Tool Integration• ScrumMaster Working as part of the Scrum Team to: Facilitating Scrum events Remove impediments Implement improvement• Scrum Product Owner Working as a Client Proxy on the Scrum Team to: Define, refine and prioritise the product backlog Explain the purpose and importance of backlog items.• Stakeholder Management• Project Planning & Reporting at all levels• RAID Management• Documentation / Improvement of Business Processes (BPMN)• Resource Planning / Management Show less

Requirements gatheringProject PlanningIT Consulting

Business Analysis for internal and external projects. Project managing the development of Case Management software and managing implementation projects for:The New Zealand Office of the OmbudsmanThe Office of the Race Relations ConciliatorThe New Zealand Banking OmbudsmanThe New Zealand Insurance and Savings OmbudsmanThe Human Rights CommissionThe Papua New Guinea Office of the OmbudsmanThese were all interesting projects that covered the areas of… Show more Business Analysis for internal and external projects. Project managing the development of Case Management software and managing implementation projects for:The New Zealand Office of the OmbudsmanThe Office of the Race Relations ConciliatorThe New Zealand Banking OmbudsmanThe New Zealand Insurance and Savings OmbudsmanThe Human Rights CommissionThe Papua New Guinea Office of the OmbudsmanThese were all interesting projects that covered the areas of dispute resolution, humans rights, and fighting corruption.Managing the Auckland office, HR, CRM etc. Show less

Working with a team of support technicians to provide IT support to Railtrack South West. The role was based in the offices in Waterloo Station.

Managing the production of large direct mail campaigns. Data management and manipulation. Application development and implementation.