• Support on multiple meetings under the direction of an Operations Account Manager• Support all types of meeting programs, including hybrid, with varying degrees of importance and varying size (0-500pax+) End-to-End Meeting Services includes, but is not limited to:• Attendee Management and associated aspects (invitations, itineraries, accommodation bookings, rooming lists, special needs, dietary requirements, attendee communications, transfers, etc)• Manage critical path for event(s) including key dates internally and externally • Coordinate with group air for the event for seamless delivery• Support in financial payments to vendors, updating budgets and NetSuite• Meet all deliverables and SLA’s, both internally and externally• Onsite management• Manage the registration of all meetings in StarCite and update information throughout the life cycle of the event• Prepare nametags, materials, notebooks, packages, gift bags, registration lists, seating cards, etc. Sourcing and Supplier Engagements• Conduct domestic and international site searches, sourcing properties/venues adhering to client budgets and parameters • Prepare Site Availability Reports that outlined available properties/venues for client meetings • Negotiate on all aspects of hotel/venue contracts on behalf of the client, driving the highest level of cost savings• Execute contracts with suppliers on behalf of the client• Building and maintaining relationships with all suppliers and clients• Contract, negotiate and maintain relationships with vendors and DMCs. • Coordinate all logistics of domestic and international site inspections • Maintain and report timely and accurate program data

• Ensure event is prepared in advance• Respond to email & phone enquiries• Create and send out all promotional material• Booking of venues• Registration of attendees• Prepare run sheets • Liaise & update weekly with MRM on attendance numbers.• Confirm sponsor attendance• Creating Power Points for the day• Confirm numbers, catering, setup etc• Sending out surveys from Informz• Complete related spreadsheets• Provide monthly report on attendance numbers & financial position.• Sponsorship Invoicing• Venue invoicing & finalise paperwork