Simone Boyce work email
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Simone Boyce personal email
Motivated and highly skilled professional, offering in-depth expertise in staff supervision, customer relations and project management honed from 24 years of experience in the telecommunications industry. Demostrate ability to meet job requirements within high-demand and fast paced enviorments. Display sound judgement and analytical skills in problem -solving, as well as adaptability to diverse enviornments and standards. Possess technical proficiency with Micosoft Office Suites (PowerPoint and Word)
Verizon Telecom
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Project Management And ImplementationVerizon TelecomAtlanta, Ga, Us
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Project Management & ImplementationVerizon Telecom Jul 2011 - PresentPeachtree City, GaOversee contracted Engineers performing new general, damage and highway claims processing work orders for external customers. Fulfill general project management role, monitoring completeness and accuracy of damage and highway claims documentations to prevent possible lawsuit. Compose response to customers’ inquiries regarding custom work order placement. Generate and present reports to Engineering Director, which outline reimbursable capital and expenses.
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Fios Provisioning SpocVerizon Telecom Jul 2008 - Jul 2011Valhalla, NyDesigned long and short-term plans that adhered to the goals of the company. Maintained high quality of delivered products by strictly complying with performance standards. Upheld close coordination with construction and installation foremen to supervise their performance in constructing and maintaining outside plant facilities for the New York State Capital Region. Supported technicians in carrying out facility modifications to enhance order provisioning.
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Inside Path Create Project ManagerVerizon Telecom Jul 2007 - Jul 2008Valhalla, NyCoordinated five contract work inspectors in executing FiOS build within Mid-State, while managing multiple dwelling units (MDU) FiOS projects in 32 wire centers across the Capital Region New York. Evaluated progress of properties involved in path creation. Conducted conference calls with suppliers on a weekly basis. Validated contractor invoices and timesheets.
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Facility Specialist SupervisorVerizon Telecom Jul 2000 - Jul 2007Valhalla, NyDirected the Marketing Team of FiOS by executing marketing strategies for FiOS and DSL. Facilitated training for marketing associates. Guaranteed compliance in processing provisioning order placement for DS1, DS3, T-1s, residence, and business in a timely manner. Led a group of 13 Facility Specialists in charge of developing the loop facility assignment control system via (LFACS) database. Handled the reservation of facilities for multi-facility circuit, as the primary point of contact for large job database. Conducted maintenance jobs for 92 wire center facilities within New York State. Executed the Absence and Tardiness Plan for direct reports; strictly implementing disciplinary actions to ensure compliance with company policies.
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Customer Service RepresentativeVerizon Telecom Jul 1994 - Jul 2000Bronx, NyProvided customer service support including product service need analysis resulting in consistently meeting sales objectives. Responded to customer service Public Service Commission. Provided coaching to peers on customer service ans sales skills. Acting Supervisor assisting Representatives with handling complex customer service call pertaining to billing and order issues.
Simone Boyce Skills
Simone Boyce Education Details
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Business Administration And Management, General -
Mastery Certificate In Project Management -
Business Administration And Management, General
Frequently Asked Questions about Simone Boyce
What company does Simone Boyce work for?
Simone Boyce works for Verizon Telecom
What is Simone Boyce's role at the current company?
Simone Boyce's current role is Project Management and Implementation.
What is Simone Boyce's email address?
Simone Boyce's email address is si****@****zon.com
What schools did Simone Boyce attend?
Simone Boyce attended American Public University, The George Washington University, Borough Of Manhattan Community College.
What skills is Simone Boyce known for?
Simone Boyce has skills like Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, English, Windows, Outlook, Negotiation.
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Simone Boyce
United States -
1brighthorizons.com -
3gmail.com, nbcnews.com, nbc.com -
Simone Boyce
Director @ Habitat For Humanity | Mixed-Methods Research, Stakeholder EngagementMarietta, Ga4yahoo.com, icfi.com, icfi.com, habitat.org2 +161764XXXXX
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