Simone Broadhurst Email & Phone Number

↠ I’m a dedicated professional with 20+ years of diverse achievements in IT transformation and product management with industry leaders like Campbell Arnotts. ↠ I provide supportive leadership and excel in understanding customer needs to drive change and align product lifecycles, using analytics to guide critical decision-making. I also forge lasting stakeholder and customer relationships, fostering collaboration and productivity. As an out-of-the-box thinker, I am committed to superior products and business outcomes, integrating improvement roadmaps and other creative solutions to consistently exceed expectations. 📚 Supporting these achievements are my exemplary educational qualifications. These include the Prosci Change Management Certification, completion of the Change Management Institute Mentoring Program, and other industry-leading training. ⬆️ Key areas of specialization: Product Management / IT Transformations / Strategy / Process Improvement / Requirements Gathering Leadership & Collaboration / Analytics / Rapid Iteration / Change Management / Relationship Building / Reporting Communication / Business Analysis / Stakeholder Engagement / Feature Development / Creative Problem-Solving 🏆 Selected highlights from my career: ⭐Earned a promotion to IT Manager at Campbell Arnotts as a top performer, driving key implementations and transformations in line with strategic business objectives. Received prestigious accolades, including the Outstanding Contribution designation and the OutSystems Innovation Award. ⭐Headed the smooth implementation of a new Supplier Management HUB consisting of 3 new applications on OutSystems, improving external supplier management. ⭐Oversaw the integration of the OutSystems Platform into Arnotts, orchestrating the proposal, approval, design, development, deployment, governance, and BAU of 3 applications. ⭐Capitalized on an opportunity to improve the businesses’ Delegation of Spend Authority Process, building an automated approval workflow process that saved a day of work per month. ⭐Led the deployment of the Artwork Approval solution to the ANZ business, guiding the RFP evaluation to select the right online proofing tool, facilitating documentation, and providing trusted PM and technical support to implement the solution ahead of schedule. ↠ In my free time, I enjoy walking my dog Denzel, traveling, cooking to relax and wind down, and supporting my brother who has Cerebral Palsy. I look forward to meeting you! 📧 You can reach me at simonejp1968@gmail.com

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  Customer Success Manager

  Outsystems

  Oct 2023 - Present - Sydney, New South Wales, Australia