Simone Chetty Email & Phone Number

South Africa

Durban Area, South Africa

Oversee daily operations of the company and the work of executives (IT,Marketing, Sales and Finance), daily communication with the CEO, creating operation strategies and polices, communicating operational strategies to employees and building employee alignment with company goals. Designing and implementing business operations. To secure the functionality of the business and to drive extensive and sustainable growth.

Durban Area, South Africa

Responsible for the day to day management of the sales managers and the overall performance and productivity of the call center. Ensuring that targets are being met in line with budget requirements, to track and provide detailed reports on productivity, quality, customer service scoring and monthly sales figures. Ensuring all Human resource aspects are adhered to, performance managements are being completed timeously as well as attending CCMA matters.

Durban Area, South Africa

Ensuring all sales targets are being met, performance managements are being conducted weekly and staff retention is in line with company requirements. Ensuring all EOD reports are compiled and sent through daily, dealing with all leave pay issues, salaries, commissions and all hr related aspects. Managing attendance and schedules for agents, completing weekly and monthly reports.