Simone Florence Email & Phone Number

Las Vegas, Nv, Us

Proficiently utilize Zendesk ticketing system to promptly respond to customer inquiries, ensuring efficient issue resolution. Identifies platform issues and applied troubleshooting skills to address technical issues, providing effective solutions. Collaborates effectively with cross-functional teams to escalate and resolve complex customer issues, contributing to enhanced service delivery. Demonstrates adeptness in ticket management, organizing and prioritizing tasks for streamlined support operations. Identify areas for improvement through quality analysis and provide recommendations to streamline procedures for better efficiency.

Remote

Inform prospective member about the benefits with Anthem.Assist members with finding doctors via telephone calls, online chats or e-mails.Assist providers with authorizations and member information.Reach out to other MCO vendors through telephone and email.Create a seamless experience for our customers and resolve potential issues.

Riverside, California

•Support team with store resets by analyzing corporate plan-o-grams and implementing efficient strategies to complete resets in a timely manner. •Remove and relocate merchandise and fixtures to conform to new store plan•Servicing customers by assisting them find products.•Takes part in ordering specific products in store that are low in stock

Greater Los Angeles Area

Manage social media accounts for tech accessories. Create social media campaigns. Track and report key measures. Build relationships with customers and influencers. Create content to produce a growing audience. Update website design and new product.

Merchandise and organize entire store of multiple products with plan-o-grams ranging from everyday necessities to apparel. Assist with planning and executing resets in brand new stores and small innovations.

Torrance, California

•Create, recommend, and implement ideas to help store reach all goals and objectives.•Manage the merchandising areas to optimize selling space and maximize selling potential.•Supervise coordinate and allocate resources for store activities.•Maintain human resource documentation and reporting.•Create, recommend, and implement ideas to ensure a unique customer shopping experience

Los Angeles, California

•Make the customer experience quick, easy and fun•Helping customers uncover the hidden treasures they're looking for•Providing a fast and efficient checkout•Answering the phone•Merchandise new and existing stock•Tell customers all about upcoming events, our Nordstrom gift cards, Rewards

Norwalk, California

• Responsible for providing quick, friendly customer service• Answering customer's questions• Providing assistance with purchases• Keep shelves stocked

Hawthorne, California

• Customer service and direct sales• Cashier duties; maintain balanced cash drawer• Regularly exceed sales and customer service performance expectations

Moreno Valley, California

Program Leaders work directly with an assigned class of approximately 20-25 students, acting as a positive adult role model, coach, and mentor. Program Leaders must have a genuine interest in the growth, development, and provision of a safe and nurturing environment for the students they teach. Ensuring that Think Together students reach their potential takes a tremendous amount of hard work, flexibility, and commitment. Program Leaders receive ongoing training and coaching support to continuously strengthen their capacity to engage students in after school learning and enrichment.

Moreno Valley, California

• Ensured that each customer receives outstanding service• Assisted in floor moves, merchandising, display maintenance, and housekeeping• Facilitated processing and replenishing merchandise and monitoring floor stock• Aided customers in locating merchandise.• Communicated customers' requests and follow through to management• Completed price changes within respective departments• Participated in year-end inventory and cycle counts