Bilingual English-Portuguese professional with 8 years of IT experience in developing project plans and managing budgets. I excel in data analysis, process optimization, technical integration, and testing, and my well-rounded skill set includes expertise in Salesforce, Agile, and Scrum methodologies. Additionally, I am recognized for my expertise in analyzing complex business processes and requirements, identifying gaps, and recommending solutions to improve efficiency and effectiveness. I am proficient in eliciting, documenting, and validating business and technical requirements.My Master’s Degree in Project Management and Bachelor’s Degree in Computer Science have enabled me to fully understand the complexities of unique projects. My ability to collaborate with stakeholders to design and implement systems and processes that meet business needs and improve operational efficiency has led to identifying and implementing process improvements to enhance productivity, reduce costs, and streamline operations. Through my actionable insights and recommendations based on data and business analysis, I have supported strategic planning and decision-making.During my time as a Senior Business Analyst at an engineering and software development firm, we competed for a complex project with a former client who had been dissatisfied with previous service providers. A seasoned consultant, initially skeptical due to past frustrations, was leading the project. Our team secured a smaller initiative to demonstrate the viability of outsourcing. I collaborated closely with the consultant, documenting requirements and developing prototypes, which helped build trust. The success of this project led to the company's involvement in a larger initiative, with the consultant specifically requesting my continued participation.IF YOU LOVE IT AS MUCH AS I DO... LET'S CONNECT!