Simone Miranda Email & Phone Number

Providence, Rhode Island, United States

- Managed a USD 100K project budget, closely monitoring expenses to stay within financial constraints and ensure project success.- Led the migration of Salesforce from Classic to Lightning, handling project management, budgeting, and overcoming delays.- Improved KPIs in project management, risk management, budget adherence, and scope control through targeted enhancements.- Resolve all issues and bugs during project implementation, ensuring smooth deployment and functionality.-… Show more - Managed a USD 100K project budget, closely monitoring expenses to stay within financial constraints and ensure project success.- Led the migration of Salesforce from Classic to Lightning, handling project management, budgeting, and overcoming delays.- Improved KPIs in project management, risk management, budget adherence, and scope control through targeted enhancements.- Resolve all issues and bugs during project implementation, ensuring smooth deployment and functionality.- Utilize Scrum/Kanban for demand management, creating requirements, estimating capacity, and delivering incremental results. Show less

Providence, Rhode Island, United States

- Gathered functional and technical requirements for a USD 100K engineering project at LAX, creating use cases and screen prototypes, and delivering documentation on time.- Specialized in Salesforce, improving business efficiency by 30% through bug fixes and process optimization.- Identified and documented 100 functional and technical requirements, distinguishing between bugs and user errors, and facilitating necessary updates or development.- Managed project scope, organized user… Show more - Gathered functional and technical requirements for a USD 100K engineering project at LAX, creating use cases and screen prototypes, and delivering documentation on time.- Specialized in Salesforce, improving business efficiency by 30% through bug fixes and process optimization.- Identified and documented 100 functional and technical requirements, distinguishing between bugs and user errors, and facilitating necessary updates or development.- Managed project scope, organized user meetings, and maintained detailed documentation to ensure timely delivery of project milestones. Show less

Cupertino, California, United States

- Scheduled and conducted college tours for an average of 8 prospective students per tour.- Managed counselor appointments and confirmed student meetings, providing crucial support for the counseling office.- Improved team efficiency by organizing event materials and streamlining office processes.- Assisted around 20 students weekly, offering information and support related to college inquiries.

Brazil

- Utilized ASIS and TOBE modeling to document business processes, mapping current and desired states to drive process improvements.- Managed development of 3 integrated mobile apps, enhancing usability and streamlining data flow between applications.- Created 30 UX prototypes, allowing users to visualize and approve designs, leading to more accurate and effective development.- Supported internal testing phases by defining requirements and functionalities, ensuring correct outcomes… Show more - Utilized ASIS and TOBE modeling to document business processes, mapping current and desired states to drive process improvements.- Managed development of 3 integrated mobile apps, enhancing usability and streamlining data flow between applications.- Created 30 UX prototypes, allowing users to visualize and approve designs, leading to more accurate and effective development.- Supported internal testing phases by defining requirements and functionalities, ensuring correct outcomes and identifying areas for improvement.- Documented and managed an average of 250 requirements per project, driving comprehensive and effective solutions.- Led 5 projects, including preparing requirements, conducting meetings, and supporting development and testing for various clients. Show less

Brazil

- Conducted requirement gathering, functional documentation, ASIS and TOBE analysis, and fit-gap assessments for CRM implementation and improvement projects.- Adapted CRM systems for new telecom products and migrated to updated versions, enhancing functionality across 3 projects with Oracle Siebel CRM.- Supported the Senior Consultant by scheduling, preparing materials, and documenting requirements in use cases and UML for stakeholder approval.

Brazil

- Assisted in identifying and documenting business and technical requirements for system updates and new implementations.- Created and maintained documentation for system processes, workflows, and project updates.

Master'S Degree, Project Management

Bachelor'S Degree, Computer Science