Simone Petersen Email and Phone Number

Managing a Team of External Debt collectors. Checking quality of book backs from the EDC Company, resolving queries and complaints. Direction to finality-comments and give feedback to EDC, Analyze stats and give guidance to EDCs about where they can improve and low performance discussions, Authorizing of Cost Structure for upliftment of vehicles by means of a VTN or WOD,

I have over 9 years experience in my own event planning, I have a passion and would like to fulfil this type of career in a financial institution, Planning and Managing of events, completing different required projects, Ensuring a well planned structure, from start to finish is dealt with professionalism, My own experience has brought me to a high standard to excel and perform, working with a given budget to ensure events are to the customers standard. Managing, Coordinating events within my current Role as well.

Data Washing, contacting and Validating the Whereabouts of customers.Making use of Innovative use of Technology, online and National Statistics Databases to locate Assets and customers. Search Engines such as Google, Facebook, Twitter, XDS, CBP, Traceps.Enabling Tracers to perform Repossessions and Regularize accounts.Forensic investigation, constantly identifying new and improved ways to scour the country for hidden assets and people.To Recover the company’s assets and decrease Monetary losses by thoroughly investigating all leads.Role OutputsTo Achieve Collections and Recovery Targets within legislated timeframes.Ensure that all collections Activities comply with applicable regulations and legislations.Adheres to the Company’s standards, policies and procedures whilst carrying out business objectives.Where relevant, explains regulations to clients to ensure they understand the legal implications of their choices.Monitors and reports on relevant processes, ensuring a strong feedback loop that enables effective tactical and operational decision making.Ensures that accounts are collected and continuous feedback is provided to all Managers on normal/abnormal trends to enable more informed decision making.

Liaising with Insurance companyProjecting accounts on a monthly basis Following up on payments due from Insurance Companies Issuing of correspondence to client when Necessary(repudiation letters, shortfall owing, Settlement letters and paid up letter) Calculating and processing of refunds I Compile the monthly stats on Excel Spreadsheet

Underline ControllerProvide a comprehensive service to all clients in respect:Vehicle theftVehicle written offVehicle hi-jackedUpdating of request from insurance companies on the system and requesting natis papers from records departmentRequesting of deregistration and posting same to Insurance Companies Ensuring that insurance company settle the bank full, canceling dealer products (cover plus, group life, warranties)Calculating and Logging of shortfall claims and violation claims(Top up policy) where necessaryFollowing up on insurance matters.