Simone Williams Email & Phone Number

Conducted one-on-one interviews with alumni to learn about their New Paltz experience and their attitudes towards the university todaySubmitted typed reports of each 45 minute interview, online, to the office of alumni relationMaintained communication with alumni post interview to promote campus events and workshops

Co-managed staff of ten peopleCreated staff schedules each semester for front desk and switchboard to ensure each location is stationed appropriatelyLed weekly staff meetings to reiterate department policies, provide campus updates, and check-inAssisted supervisor in planning eight-hour staff training twice per year to provide greeters with necessary.

Provided assistance to students on academic probation through tutoring and learning style assessments Assisted students in creating S.M.A.R.T goals for the semester by teaching time management skillsRefered students to departments based on academic, social or emotional need to ensure well-being

Directed phone calls to the appropriate office on campus and actively logged interactionsGreeted campus visitors with a warm welcome, answered questions and provided insightProvided information such as directions, parking passes, campus resources and event details Maintained visual displays and literature racks to ensure resources were always available

Led daily tours of the campus to prospective students and family members to solidify their decisionAnswered questions about the admissions process, campus culture and my personal experience

Facilitated five orientation sessions for approximately 1,000 first-year students;Individually led a group of 20 students to and from daily workshops, team building activities, and meals for three full days Assisted students in acclimating to college, including registering for courses and explaining new processes, while continuing to mentor students.