Simone Wilson Email & Phone Number

Newcastle, New South Wales, Australia

I currently work with 4 non-verbal adults who require a high level of care.- Administering medication to clients- Assisting clients with personal cares (i.e., toileting, showering)- Managing difficult behaviours- Transporting clients to their day programs- Meeting all needs of the clients- Cleaning- Meal preparation - Daily documentation-

Maitland, New South Wales, Australia

Maitland, New South Wales, Australia

Assisting customers with general account enquiries- Activating new cards- Stopping/replacing lost and stolen cards- Resetting/registering customers for internet/phone banking- Providing customers with their account balances- Disputing transactions and recalling funds- Issuing new bank cards- Balance transfers for credit cards- Closing credit cards and personal banking accounts as per customer requests- Investing term deposits between $1000 and $5… Show more Assisting customers with general account enquiries- Activating new cards- Stopping/replacing lost and stolen cards- Resetting/registering customers for internet/phone banking- Providing customers with their account balances- Disputing transactions and recalling funds- Issuing new bank cards- Balance transfers for credit cards- Closing credit cards and personal banking accounts as per customer requests- Investing term deposits between $1000 and $5 million.Assisting new staff members with trainingAssisting managers to help co-workersMeeting numerous daily KPI's Show less

Sydney, New South Wales, Australia

Loans verification officer:- Inbound and outbound enquiries from customers- Managing customer enquiries- Delivering application outcomes to customers- Conducting the appropriate assessments on documents to ensure customers are meeting the credit guidelines. E.g., Performing ID checks, credit checks and employment checks- Assessing banking statements to ensure affordability of loans- Identifying reasons for loans being declined- Recording all details against credit… Show more Loans verification officer:- Inbound and outbound enquiries from customers- Managing customer enquiries- Delivering application outcomes to customers- Conducting the appropriate assessments on documents to ensure customers are meeting the credit guidelines. E.g., Performing ID checks, credit checks and employment checks- Assessing banking statements to ensure affordability of loans- Identifying reasons for loans being declined- Recording all details against credit criteria- Reporting any and all suspicious or irregular documentation recieved- Ensuring all customer interactions are in accordance to company policies and procedures- Assessing upwards of 65+ loans per day between $100 and $5000- Ensuring all customers were aware of terms and conditions of loans.Customer Service Officer:- Taking inbound and outbound phone calls- Managing customer enquiries- Delivering outcomes of loan applications- Processing loans applications - Conducting relevant employee and third party reference checks- Identifying and collecting information needed to process loans- Meeting compliance- Meeting set KPI's and targets Show less

Sydney, New South Wales, Australia

Greater Newcastle Area

Staff recruitmentRosteringMeeting KPI's and targetsBasic administration dutiesStock orderingInventoryCustomer service duties via front counter and drive thruComplaints handlingCash handing and bankingBooking of kids partiesCleaningFood preparationOn the job training to ensure all staff were competent in all areas

Newcastle, New South Wales, Australia

Bachelor'S Degree, Registered Nursing/Registered Nurse

Certificate 3, Pathology Collections, Pass