Simone Zhong Email & Phone Number

Vancouver, British Columbia, Canada

Manage social media accounts on Instagram, LinkedIn, and YouTube to promote company culture and maintain a professional image, enhancing brand visibility and engagement.Produce and edit educational video and blog content, significantly boosting customer engagement and improving user experience.Have developed proficiency in content creation, enhancing.

Vancouver, British Columbia, Canada

Support real estate agents in organizing and executing successful open houses and marketing efforts.Create engaging video content to promote properties, enhancing property visibility and attracting potential buyers.Have developed social media marketing expertise and video editing skills to improve content quality and online presence.

Victoria, British Columbia, Canada

Design posts and manage "Little Red Book" social media account to promote events, foster community growth by 18%, and enhance customer acquisition by 53%.Produce and edit video content, showcasing activities to enhance customer engagement and user experience.Have developed expertise in social media strategies, improving content quality and online presence.

Canada

Managed and operated the social media account to increase brand awareness.Customized promotion posts for each sponsor and events to attract followers’ attention.Applied graphic design through Canva to create visualized attractions.Achieved a 65.6% growth in accounts reached and 648% growth in content engagement and attracted 129% more non-followers.

Guangzhou, Guangdong, China

Supported customer requests for banking services.Offered advice and guidance on available digital and self-serve options.Gathered customers’ information for the conduct of different operations depending on their situations.Connected with customers and spot opportunities to offer additional advice and service.

Coquitlam, British Columbia, Canada

Listened and questioned effectively to customers and offered recommendations to meet their various needs.Handled the problem of customers’ dissatisfaction with the clothes.Built customer loyalty through promoting the brand.

Burnaby, British Columbia, Canada

Recommended and publicized drinks according to customers’ preferences and orders. Dealt with various misunderstanding situations and other customer-relating emergencies.Have developed communication and customer service skills and became one of the cashiers and baristas with the fewest mistakes during busy hours.