Simone Baraldi Email & Phone Number

Milan, Lombardy, Italy

Esecuzione di test manuali (App e Web) in ambito bancario, per identificare e segnalare difetti.

Milan, Lombardy, Italy

For national and international projects in the fashion, technology, and finance sectors, I've managed digital projects, employing the Agile methodology. I've planned, coordinated, and ensured team collaboration to successfully deliver high-quality solutions while maintaining flexibility and meeting deadlines.

Milan, Lombardy, Italy

Supervising and leading a team of professionals in quality control for websites and mobile applications. Planning tests, coordinating resources, monitoring progress, and ensuring that quality standards and deadlines are met.

Milan, Lombardy, Italy

Conducting manual and automated tests to identify and report defects. Accurate data entry into systems and databases, ensuring information precision and integrity.

Arese, Lombardy, Italy

Second-level Case Manager, providing targeted support and structured solutions to ensure excellent customer satisfaction and efficient handling of their requests.

Arese, Lombardy, Italy

For the UK and Ireland market, my responsibilities included managing first-level customer inquiries and assistance, with particular attention to the specific needs of the automotive industry.

For the On Demand service, I performed English to Italian translations and localizations for video content subtitles. I transcribed, reviewed, and synchronized audio, ensuring accurate translation following client-provided guidelines and precise subtitle timing.

Milan, Lombardy, Italy

I ensured authorized access to buildings, monitored entrances, and responded to guest calls and requests.

Australia And New Zealand

Complete management of operations, responsible for researching and onboarding new vendors to expand the team. Overseeing merchandise procurement to ensure a consistent strawberry supply. Planning and tracking routes to maximize sales and logistical efficiency. Supervising the vendors team, managing cash, and vehicles to ensure smooth operations and sales.

Australia

Selling strawberries in markets, industrial areas, and CBDs

Milan

Handling service requests, emergencies, urgent reports, malfunctions, or complaints.

Milano, Lombardia, Italia

Coordinated the reception staff, ensuring high-quality guest service.

Milan

For the Kuwait Pavilion, I handled visitor reception, assistance, and management.

Göreme, TUR

Guest reception. Promotion and sale of tourist activities.

Göreme, TUR

Consecutive and simultaneous interpretation. Product presentation and sales.

Milan, Lombardy, Italy

Maintained the flow of goods and presentation standards throughout the store and warehouse.