Simone F. Email & Phone Number

Lithuania

Leading compliance initiatives with a focus on KYB/KYC onboarding and regulatory training. Enhancing compliance frameworks to meet global standards.- Managed KYB and KYC processes, collaborating with product teams to improve the in-house Compliance System.- Developed and delivered training on "Regulatory Frameworks" in Lithuania and Hong Kong for VASPs.- Analysed and investigated alerted transactions, ensuring regulatory compliance.- Prepared and filed SARs and CARs… Show more Leading compliance initiatives with a focus on KYB/KYC onboarding and regulatory training. Enhancing compliance frameworks to meet global standards.- Managed KYB and KYC processes, collaborating with product teams to improve the in-house Compliance System.- Developed and delivered training on "Regulatory Frameworks" in Lithuania and Hong Kong for VASPs.- Analysed and investigated alerted transactions, ensuring regulatory compliance.- Prepared and filed SARs and CARs, ensuring accurate and timely regulatory submissions. Show less

Vilnius, Vilniaus, Lithuania

Contributed to operational efficiency by managing SEPA EUR transfers and supporting customer compliance queries.- Managed SEPA EUR transfers, ensuring regulatory compliance.- Assisted customers with KYB/KYC compliance-related queries.- Conducted virtual EDD reviews of high-risk clients, enhancing due diligence processes.

Enhanced compliance protocols in the cryptocurrency market, focusing on risk management and regulatory collaboration.- Refined KYC processes tailored to cryptocurrency compliance.- Monitored transactions and led AML/CFT investigations.- Supported regulatory audits through detailed compliance reporting and documentation.

Gained foundational experience in KYC onboarding and customer due diligence.- Managed retail KYC onboarding, focusing on SOF/SOW validation.- Executed detailed due diligence for new user onboarding, ensuring compliance.

London, England, United Kingdom

Managed customer interactions on social media, resolving escalations and enhancing customer service processes.- Managed interactions on the shopDisney Facebook Page, addressing customer inquiries.- Resolved Guest Services escalations across multiple business queues.- Provided onboarding and training for new hires, optimising team efficiency.

Bachelor Of Arts - Ba

Language Degree Hsk