I have a multifaceted role, external consultancy and internal leadership and operations; demonstrating an unwavering commitment to nurturing excellence within our organisation. Externally, I actively enhance the employee and visitor experience by driving process efficiencies and fostering meaningful human connections through workplace strategy and new ways of working programs. As part of the VSS offering, I deliver Change Management during deployments to ensure the highest levels of customer satisfaction and the adoption of our workplace technologies. Internally, I lead our operations with an enduring focus on business efficiency and the enhancement of the employee experience. This entails the meticulous optimisation of internal processes, aligning them with industry best practices, and upholding our rigorous adherence to ISO27001 standards. Furthermore, I champion Health and Safety measures, creating a secure and compliant work environment that prioritises the well-being of our team.Through my dedication and versatile leadership, I contribute to the creation of a thriving workplace environment that consistently delivers results, both externally and internally.

Driving a movement of Human-Centricity within the world of work.

Working with our fantastic customers to surface data insights to create better experiences for their people.

What does it mean to be human? What does it mean to be a human at work? The answer to these questions should not be dissimilar – to have a purpose, to connect and to feel, and yet organizational cultures still do not embrace people bringing their whole selves to work. If we are not showing up, not bringing our whole awesome selves, we are not thriving; we are hiding. The workplace and leadership are the root cause and fuel of so many societal issues, from wellbeing, the economy, inequality and the climate. Following the year of the largest remote working experiment, not many would argue against work not being somewhere we go but what we do and why we do it. The Human-Centric Workplace is about highlighting that we can do better, and we must do better. There are numerous ideas and theories about how and why people are what make organizations thrive (or expire) and yet we still fail to ensure organizations are human-centric. Culminating with a playbook, The Human-Centric Workplace aims to inform, inspire and drive change through demystifying the ‘how’ to ensure our people, communities and planet thrive.

As a Workplace subject matter expert I worked with Ricoh customers, of all sizes, to lift the lid on the organisation and create people-centric workplaces which enable businesses to thrive in the evolving world. - Workplace strategy and new ways of working.- Change management. - Employee engagement.- Employee wellbeing.- Workplace design and space planning.- Fit-out and furniture.- Workplace technologies: space booking, sensors, wayfinding, visitor management, asset management, smart lockers and energy management.- Business continuity.- Process workflow analysis.- Health and safety.- Project Management.The projects completed range from small tweaks (<£10k) to the larger transformations (>£4m).People - Space - Process - Technology.

The 30% Club cross-company mentoring scheme - delivered by Women Ahead - offers cross-company, cross-sector mentoring to women at every layer of the career pyramid; a proven, practical and powerful way to achieve greater gender balance at senior levels within organisations, as well as delivering on gender pay gap reporting, and broader diversity and inclusion goals.https://www.women-ahead.org/30-club-crosscompany-mentoring-programme

Chief Workplace Officer at Twinkl, a global educational resource company; helping those who teach. Strategic management of the: Facilities, Property and Engagement Teams and working closely with: IT, Brand, Creative and HR to create workplaces that allow people to achieve their potential. - Workplace - Culture - Engagement - Employee Experience - Business Strategy - Business Continuity - Business Risk - Project Management - Team Management - Budget Control - Wellbeing - Procurement - Contract Management - Refurbishments - Fit-Outs - Insurance - Maintenance - Catering - Property Purchases - Leases - Tenants - Utilities - Security - Support Services - CSR - Compliance - Asset Management - Energy Efficiency - Multi-site - The human centric workplace.

- Team Management - Budget Control - Project Management - Procurement - Contract Management - Insurance - Maintenance - Production Operations - Business Strategy - Business Continuity - Business Risk - Catering - Utilities - Security - Support Services - Property - CSR - Compliance - Fit-Outs

The Head of Facilities Management of a prestigious gated residential development (value circa. £44m) in Sheffield which comprises 187 residential properties and an on-site Leisure Centre.- Staff Management - Stakeholder Management - Budget Control - Project Management - Health and Safety - Pool Plant maintenance - Procurement - Contract Management - Customer Service - Leasehold Management - Insurance - Maintenance Plans - Business Strategy - Refurbishments

Delivery Sports Coaching/Youth Work/Play sessions in various communities and environments across the City of Sheffield.- Sports Coaching - Community Work - Youth Work - Staff Management - Engagement - Leadership - Teamwork - Health and Safety - Customer Service -

Management and delivery of a project to: improve exercise participation, increase confidence and increase knowledge of health and fitness to ultimately aid weight loss of children on the programme aged 5-16 years old. - Project Management - Stakeholder Management - Budget Control - Staff Management - Exercise Delivery

- Staff Management - Stakeholder Management - Budget Control - Project Management - Health and Safety - Pool Plant maintenance - Procurement - Contract Management - Customer Service - Leasehold Management - Insurance - Maintenance Plans - Business Strategy - Refurbishments

- Property Management - Leisure Management - Staff Management - Stakeholder Management - Project Management - Health and Safety - Pool Plant maintenance - Contract Management - Customer Service - Leasehold Management - Insurance - Building Maintenance

- Gym Instructing - Lifeguard - Customer Service - Reception Work - Membership Sales - Cleaning - Cash Handling -