Helping corporate business growth ensuring correct solution design for digital and marketing area (touchopoints like website and webapp) including cross domain applications.Main tasks: provide detailed application to application model and design, including functional, integration and performance according to high level requirements.

Project management for new business requirements and projects. My task is to ensure the correct analysis and release about business requirements that meet demand, ensuring service levels and coordinating the related IT functions.Main projects:- B2B billing evolution: Coordinating IT development supplier team acknowledging the requirement from business project manager. The result achieved is processes automation to save FTEs.- Loyalty Program: Functional requirements review and IT development acknowledging the requirement of business project manager for a new loyalty initiative aimed to customers.

IT project management for B2C business area, delivering and supporting for new business user requirements ensuring IT service levels, coordinating resources and timetables with other IT functions.Main projects:- Datawarehouse data clean-up for business continuity needs, ensuring data and KPI integrity through database layers. Five years plan for rolling clean-up and data balancing.- Datawarehouse hardware upgrade.- End-to-end performance tests on B2B application framework.My goal is to deliver on-time, within scope and within budget.

Application management for BI, Reporting/Analytics and Campaign.- Focal point for day-by-day management. Single point of contact for 800+ internal users.- Service level management.- Software patching and major release management.Technical platform SAS administrator (Visual Analytics with related infrastructure)

Application Management, IT operations, providing all support activies for Eni Gas & Power retail applications (CRM, Metering, Billing/Credit, DWH, Web Portal):Day-To-Day IT operations and analysisSupplier management SPOC for internal business partners

IT Analyst (IT Digital Marketing unit), supporting corporate retail salesand marketing function for big data stream and data warehouse analytics. Involved in Datawarehouse / Campaign Management development as Project Manager/Delivery Manager for new requirements and releases.Business analysis on datawarehouse for IT digital customer engagement program.

Inside Operation Control Center my goals are ensure low recovery time for data centerfault by engage appropriate centers of expertise and register Incident.Act as reference point/SPOC for all data center activities for ENI application managerswith maximum attention to internal customers, priorities and resolution time.Incident Management (IM) is one of the components in the ITIL Service Support area. The primary focus of IM is to restore services.

Sun Solaris system engineer / JES application specialistSun Solaris (sparc) installation with o.s. zones and hardening to provide custom web portal for H3G Italy lawful interception.Installation and configuration of Sun Java Enterprise products: Directory Server, Access Manager and Portal Server with 24X7 remote support.Successfully ensuring Oracle relationship for new customer requirements and technical evolution.

EMC Atmos Cloud support specialist (Nuvola Italiana by Telecom Italia)

Technical support on Reuters products on Windows client/server andSun Solaris platform (configuration, installation and troubleshooting). Activitycarryed out to main offices of the principal italian financial institutions.“Sidifo / Reuters” platform system administrator to the main offices of Italiancentral bank (Banca d’Italia). “Sidifo” is a financial and markets platform thatprovide real time statistics and news to Banca d’Italia users. It is a customplatform based on Reuters environment. It has 15 Sun Solaris server and 5Windows 2000 servers running Reuters software. The customers are 50 toplevel with Reuters client and up to 100 low-level with a custom non interactiveweb based client.I provided datacenter administration (ensure correct o.s. functionality), ordinaryReuters software maintenance (patch and upgrade), systems monitoring andclient application help-desk (1st and 2nd level support for users).

Cooperation with “IDEA WEB” and “WEEK.IT”, populars net-base magazine and ApogeOnline webzine for technology based articles. “Hi Tech Insider” co-autor, newsletter for IT specialists.

Second level IT Customer Care help desk specialist on ADSL network for “TIN.IT” and “TELECOM ITALIA” customers. LAN and broadband ATM troubleshooting, router, network adapter and wireless point configuration.