Simon Howard Email & Phone Number

Godalming, England, United Kingdom

Godalming, England, United Kingdom

• Promoted to manage IT Infrastructure and Service Delivery to support 120 architects and engineers who design and construct hi tech laboratories and offices for leading global Pharma clients• Plans and executes annual IT strategy in line with budget for new infrastructure and applications to meet expanding business needs, and for Service Delivery with 99.9% Availability, Business Continuity and Disaster Recovery plans• Manages IT systems including Office 365 and Exchange, Deltek PIM, Virtualised Servers (VMware vSphere), Active Directory, IT Security and Network Administration, servers, daily backups (Veeam), telephone system (VoIP), user laptops and PCs• Continually monitors IT Network for improvements, upgrades and efficiencies, monitors all vendor SLAs• Delivers technical support for all staff at Head Office, Cardiff Office, European office in Antwerp, and staff based on client sites• Provides Governance and Quality Assurance, ensure Compliance with data security regulations (e.g. GDPR),• Leads, mentors and trains IT staff and provides technology leadership to senior management • Plans, budgets and Project Manages delivery of Transformation and Change projects including:o IT infrastructure project management for new office for 75 staffo Restructuring of IT systems backup both internal and offsite to give added reliability, improved disaster recovery time objective, reducing potential downtimeo Security awareness training programo Scoping, specifying, contracting for and rolling out a new web based Document Management System to all staff, giving substantial time savings over the existing processes, enhanced document security and improved inter discipline collaborationo Scoping, specifying, contracting for and overseeing contractors implementing a new VoIP telephone system o Deploying MDM across the business and Server virtualisation (VMware vSphere) o Ownership and manage the Cyber Essentials yearly accreditation

Guildford, United Kingdom

• Promoted to role of IT Manager alongside CAD Management responsibilities• Managed IT Infrastructure budget and CAD team of 8• Reviewed and completely restructured IT Securityo Removed local admin rights combined with the deployment of an Endpoint Privilege Management (EPM) system which improved security and helped protect infrastructure from external Malware threatso Implemented a Password Policyo Restructured Active Directory security and adopted a least privilege security model• Planned and managed the transition from an on premise Exchange server to cloud based Office 365 Exchange Server ensuring stakeholder management throughout• Contract management of IT suppliers with periodic reviews• Financial Management of the IT department including budgeting and purchasing• Hardware review to standardise equipment which allowed improved support

Guildford, United Kingdom

• Established CAD department from scratch, defined processes, best practice and methodologies, drove uptake by authoring CAD user manual and quality guide, trained team on AutoCAD software, continually improved AutoCAD use

Elstead, Surrey

Godalming

Camberley