Simon Johnson Email & Phone Number

- We GROW businesses through innovation, experience design, cultural change and growth hacking.- We're an independent, daring and nimble network of digital talent.- We can help you take your business to the next level.- We don’t have clients. We have partners.At Etch we create meaningful, human-centred products for ambitious clients wishing to push digital experiences further. From strategy, design-thinking and build, all the way through to marketing. We adopt agile, sprint and design-thinking principles to tackle a range of problems. This means we arrive at solutions faster and in collaboration with our clients.- Culture & organisational change- Strategy & innovation- UX & UI Design- Development- Marketing growth & performance- Gaming specialismsGet in touch if you think we can help your business grow, either by email on simon.johnson@etchuk.com or via a DM.----As Head of Client Services at Etch I lead the strategic development of client partnerships. This involves defining our offering, improving client retention but above all putting excellent service and client satisfaction at the heart of everything.Within my current role: -• Lead the process to write and execute client development plans for Key Client Relationships• Improve client retention and acquisition• Showcase our company offering within client services • Develop best practice in client servicing and to run regular sessions with the client servicing team to share knowledge and experience• Lead one or two Key Client Relationships.• Seek and develop client development opportunities.• Lead and manage the client services team of account managers, project managers and producers• Involved in resource planning and assignment• Appraisals and personal development of the client servicing team• Recruitment of new team membersYears of experience in different roles gives me excellent groundings and knowledge in Management, Digital Strategy, Digital Marketing, UX Design & Development and a wealth of other areas.Get in touch if you think we can help your business grow, either by email on simon.johnson@etchuk.com or via a DM.----Specialties: User Experience, Information Architecture, Digital Strategy, Project Planning. Web Project Management, Project Implementation, Programming, Technical Architecture, Web Design, Web Development, Web Analytics, Social Media, Search Engine Positioning, Mobile Internet, Email Marketing, Email Design

Listed skills include Email Marketing, Seo, User Experience, Web Design, and 39 others.