Simon Khuu Email & Phone Number

Melbourne, Victoria, Australia

The Technical Business Analyst aligns information technology systems with business requirements by analysing and developing innovative integrated software solutions. Duties include the development of technical specifications of software solutions that meet the requirements of the business and managing development compliance of these solutions through to.

Melbourne, Victoria, Australia

• Within the Business Optimisation team, the Business Analyst is responsible for co-ordinating, managing and prioritising various digital transformation initiatives. The role has a focus on understanding, gathering and.
• Process design, journey mapping, creating user stories
• Facilitate workshops, conduct interviews and lead project working group meetings
• Verify and validate stakeholder hypotheses and problem statements
• Data analysis to assist with team decision making and hypothesis validation
• Conduct investigations to explore new initiative that will add value to the business

Melbourne, Victoria, Australia

• Adaptalift Group is a leading Australian provider of forklifts, elevated work platforms, cleaning equipment, fleet management and telemetry systems. They are the exclusive dealer for global leading brands, offering a.
• Analyse and improve existing marketing operations and campaigns
• Develop and execute new multi-channel marketing campaigns
• Building email marketing automation workflows
• E-commerce product analysis and marketing
• Building and improving online dashboard for real-time reporting

Melbourne, Australia

• The Australian Physiotherapy Association (APA) is the peak body representing the interests of Australian physiotherapists and their patients. The organisation has more than 28 000 members and over 300 members in.
• Creation and execution of membership marketing strategies and tactics
• Lead, engage and motivate two Member Communication Coordinators that run the organisations e-communication channel and website's Member News Board
• Revenue and expenditure monitoring, modelling and budget creation
• Managing day-to-day operations, insurance structure and service offering of the Member Insurance Program
• Construction of quarterly Board of Director Reports, updating on current membership metrics and gaining approval for future projects/offerings

• Within my role at the APA, I coordinated member acquisition and retention campaigns via direct mail, email marketing, publications and telemarketing. I also manage a number of member benefits and products such as the.
• Total membership growth of 21.4% in 2016 and 6% in 2017
• Membership retention rate of 92% in both 2016 and 2017
• Increase in special interest group uptake by 16% in 2016 and 1.5% in 2017
• Converted 80% of final year student members into financial members in 2016 and 2017
• Reduce member benefits & promotional items expenses by 40% in 2016

• Duties:
• Building internal policies, procedures and external member instruction guides
• Qualitative and quantitative data analysis
• Monitor call activity and work volumes
• Review staff output for accuracy, actively identifying training needs and skill gaps
• Identifying and implementing ideas to improve team and business efficiency

Duties:- Dealing with sensitive and delicate information- Strong problem-solving skills- Navigate multiple computer systems simultaneously- Handling large call volumed- Explaining complex processes in an easy to understand manner

Mentally Tough Fitness was designed to help people gain mental and physical strength. With specialised programs, clients can create a solid base of strong technique and posture. Once this has been achieved, they can then progress to their peak performance and continue to build upon it - defining their own personal meaning for mental toughness.

Balwyn, Victoria, Australia

Duties:- Contribute to email marketing design and message- Monitoring social media (Facebook, Twitter)- Organise Adwords Pay Per Click advertising campaigns- Research and develop SEO keywords- Analyse and build reports from Google Analytics- Assist with company website design and layout- Research, gather and write weekly blog articles- Construct company.

Duties:- Lead generation - research and gather prospective clients - Contribute to the company's website - Construct email marketing layout and content- Operate and maintain customer and client database- Create script for company mascot to promote Extend programs- Create weekly newsletter inserts

Bachelor Of Business, Marketing

Graduate Certificate In Management (3 Out Of 4 Subjects Completed)

Leading, Managing and Developing People (Distinction) Managing Financial Resources (Credit) Managing Operational Improvement (Distinction)

Advance Diploma Of Management

Diploma Of Fitness, Exercise Specialist

Certificate 3 & 4, Personal Trainer