Simon Lindquist Email & Phone Number

Boston, Massachusetts, United States

Selected for Achiever's Club 2023 in Lausanne, Switzerland for sales excellence.Currently spearheading a new Onboarding/Activation motion to address a gap in our new logo support offerings.In Q2 2024 myself and a coworker completed a custom GPT model for the Sales Organization to do upgrade assessments and planning for their accounts, without needing to bring in a technical resource.Technical Consulting & Solution Delivery: Spearheaded enterprise-level strategies for Customer Success, focusing on delivering tailored solution consulting and technical demos that align with business objectives. Managed a diverse portfolio of high-impact accounts, consistently driving value realization through a deep understanding of IT fundamentals and business needs.Revenue Growth & Customer Engagement: Orchestrated GTM strategies that fueled personally attached revenue growth from $3M in deals in 2022 to $4.5M in 2023. Leveraged technical acumen and customer insights to secure technical wins in high-stakes engagements, ensuring alignment with client needs and business outcomes.Solution Engineering & Proof-of-Concepts: Designed and delivered customized software demos, rapid prototypes, and strategic roadmaps for enterprise clients. Enabled scalable, data-driven implementations that align with business goals, while managing proof-of-concepts that demonstrate the value of proposed solutions.Cross-Functional Collaboration & Product Innovation: Collaborated with Product, marketing content, and engineering teams to integrate process improvements and customer feedback into product strategies. Played a key role in influencing product innovation, ensuring solutions meet evolving business challenges.Strategic Account & Resource Management: Led technical account support operations, strategically aligning resources to maintain high-quality engagements. Ensured timely resolution of complex enterprise-level support cases, acting as a trusted advisor throughout the customer lifecycle.

Boston, Massachusetts, United States

2021 CSM Rookie of the Year

Portland Area, Maine

I provide B2B and B2C Apple product consulting, configurations, and streamlining services for a small client list of SMB and consumers. I also offer landscaping design, installation, and maintenance.

Portland, Maine, United States

Portland, Maine

I supported a team of ~100 for everything related to Apple hardware and software, as well as a series of servers and Virtual Machines. I implemented two MDM solutions, namely Jamf and subsequently Mosyle, and upgraded the company from Microsoft Exchange to Google Workspace, saving the company >$50K every year. I also monitored system security and work alongside our Head of IT to upgrade and maintain our networking technologies.In addition to hands-on technical management, one of my favorite parts of my job was exploring and implementing new technologies to advance the team’s technical capabilities, improve employee experience, and build the business.

Scarborough, Maine

This was a hybrid technical/sales role. I worked with customers on their spa and grill needs, as well as managing the company’s technical operations. Maintained network and individual terminals. Owned administration and creation of InfusionSoft CRM. Managed website and incorporated CTA forms into existing site.

R307, Maine Mall

Promoted twice in my 5 years with Apple. As Expert, I consistently led the team in SaaS solutions and product upsells, as well as NetPromoter score. I identified and trained candidates for the Expert role. I was selected for the visual merchandising and inventory audit teams.As a Business Specialist, our team owned and managed a book of business of ~$21M quarterly. Key accounts included L.L. Bean, IDEXX, and the VIA Agency.

Bachelor Of Arts (B.A.), Poetry

Activities and Societies: Poetry Festival, Queer Variety Coalition Poetry, Printmaking, Gay and Lesbian Studies

Project Management

Enrolled in the Project Management certificate program at the Roux Institute.

Information Technology

Classes in IT best practices, Windows Server management and database administration.

Computer Science

I took classes in GIS mapping, Flash animation, and Swift programming.