Simon West Email & Phone Number

Great Malvern, England, United Kingdom

The Scrum Master is responsible for facilitating the Agile software development process within the Java Software Development Team. They work closely with the development team leaders, development manager, software testing manager, product owners, and business analysts to ensure the team follows Agile principles, practices, and values and delivers high-quality software solutions.

United Kingdom

As a Product Executive I work within an expert team to delivering outcomes set by the Head of Product Innovation. As a team we work on projects, varying in size and scope, with objectives and deliverables determined at the outset of each new project. Our work is focused on Product and Service Development in order to support new or existing Reed in Partnership services. Also for filling the tile of Scrum Master on the largest IT project undertaken by Reed In Partnership, as the projects Scum Master I’m working with the scum team to bring to life the principles, theory and the tools within scrum.

Hereford, United Kingdom

leading an amazing team of Employment Advisers in the delivery of services to support caseloads of jobseekers into employment, through managing the performance, productivity and wellbeing of the team. As a Business Manager I support the team through observations, coaching and development as we work together to exceed our KPI’s, ensuring the maintenance of key relationships with our business partners and timely reporting, wile maintaining high levels of delivery compliance throughout the lifecycle of the contract.

Malvern

Worcester, United Kingdom

Leading a team of Account Managers, Business Development Manager and Sales Executives with the aim to exceed all KPIs. Working with Kanban methodology to strategically manage the navigation and planning for key accounts. Planning and implementation of large blended learning programmes in line with client needs through a range of training courses that include IT Technical, IT Service Management, Simulations, Agile, Office365, Coaching, Programme/Project Management and Leadership/Development training.

Birmingham, West Midlands, United Kingdom

As a Regional Manager, I led with the autonomy to inspire, coach and motivate a dedicated team of valued professionals committed to delivering excellence in customer service standards, whilst maximising regional sales across all business disciplines. Turning ideas into practical workable solutions every day, my role as a Regional Manager was integral to the ongoing success of the team

Uk

Sales Performance Managers are critical to the success of the counter sales initiative, not only responsible for identifying sales opportunities and revenue growth strategies at retail counters, but deliver effective training and coaching to implement counter sales goals. The Sales Performance Manager partners with local and area leadership to deliver strategies focused on revenue growth in support of business objectives.

Scotland, The North And Midlands

The North And Midlands

Midlands

Apple business manager and influencer across a number of reseller locations, through inspirational leadership of motivated and effective teams. Negotiating joint strategies in line with retail partners' goals and objectives to achieve and exceed KPIs and business growth. Focus on delivering the full Apple experience as part of the retailers' customer journey.

Working with a number of franchises to grow their businesses and increase profitability with a focus on selling through and creating the ultimate customer experience, in line with this luxury retail brand.Handling customer issues, acting as a point of escalation.Creating and developing relationships with Enterprise partnersDevising local strategies for marketing in conjunction with national sales & marketing campaignsFranchise support in all areas from store standards to recruitment, sales forecasting and financial analysis.

Termed the 'Turnaround Champion' worked internationally throughout the UK and Benelux, devising and implementing 6 week turnaround plans for franchise businesses. Achieved results through direct marketing; enhancement of the customer experience; service and sales analysis and improvement; stock control; standards; financial analysis; people development; working with local enterprise partners to put in place long term business strategies and database mining and analysis.

Uk & Ireland

Acting as a direct line of assistance to the Regional Development Managers for Bang & Olufsen franchise partners and reporting back to both the Regional Development Manager and senior management teams, to provide intensive support for franchise partners on a large number of operational tasks, ranging from merchandising to tailored marketing campaigns.

Successfully led and motivated a store team to maximise sales and profit, whilst constantly looking to enhance the Customer Experience through the highest levels of retail standards. Noted as a ‘Brand Ambassador’, representing and promoting the Bang & Olufsen brand and their products, both internally and externally. Consistently delivered sales, high levels of house keeping standards, effective people management, smooth store operational performance and noted levels of customer service.

Worcester, United Kingdom