It Support Specialist
CurrentTroubleshooting: Identifying and resolving hardware and software issues.Help Desk Support: Assisting users via phone, email, or chat with technical queries.Software Installation and Updates: Configuring and updating software applications.Hardware Maintenance: Repairing or replacing faulty components.Network Support: Managing network connectivity (Wi-Fi, LAN).Security: Ensuring data security, implementing firewalls, and handling incidents.Backup and Recovery: Setting up data backups and recovering lost files.User Training: Educating users on technology usage and best practices.Client Management: Providing tech support both online and offline.